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CB Unauthorized Charges Review of MVQ health plan
MVQ health plan

MVQ health plan review: Not authorized 47

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1:19 pm EDT
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I did not apply for this insurance as i have insurance and don't need this plan. If they do not stop the withdrawal from my checking account i will obtain an attorney and file a suit. I don't know how they got the informatio to withdraw from my ckecking account so this must be a case of idenity theft.

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The complaint has been investigated and resolved to the customer’s satisfaction.

47 comments
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roma belsito
Orlando, US
Jul 11, 2009 11:35 am EDT

I just found out that I have been charge from that MVQ health plan. I have no Idea where they got my info from but it could be anywhere. Have you done business with a company that digitalized slides? I thought that the site was not secure enough and I went trough anyways. They may have got the info from them.

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Sue Z.
Mascoutah, US
Jul 11, 2009 2:37 pm EDT

Our checking account also has a $14.95 withdrawal for MVQ Health Plan. We have never heard of this this company. I saw two other complaints just today. Is this a new scam?

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Upset5
Naperville, US
Jul 11, 2009 7:56 pm EDT

This happened to me too. I saw the charge today! I called Chase to stop the payment but they cant. I have to wait until the charge is taken out, call MVQ and if they dont remove the charges, I then call chase and file a claim to get the money back.

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frank getek
New Port Richey, US
Jul 12, 2009 10:01 am EDT

I just looked at my account and i just got charged. I have no idea who they are.

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A.Malik
Rochelle Park, US
Jul 13, 2009 1:55 pm EDT

I had a charge from them and another compant that is similar to them, I called them right away and they promise to refund it. I have yet to see a refund though...

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SuzanChristianson
Redondo Beach, US
Jul 13, 2009 9:26 pm EDT

PLEASE call your bank. I was told this charge is debited to your account if you ever purchased any kind of GRANT CD. Even if you cancelled out the Grant program fees, your credit card info was made available to dishonest scammers like MVQ. My bank is starting a protest to the charges and they should be reversed.

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Nelson Nigel
new york city, US
Jul 14, 2009 2:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged $29.95 from MVQ health plan, and I have no idea who they are. I will call them tomorrow and complain and demand a refund.

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Jon Rosenzweig
Eatontown, US
Jul 14, 2009 12:56 pm EDT

I was charged 30.95 from MVQ health plan and I am going to call my bank during lunch to demand they stop payment on this charge. Can anyone tell me who this company is and how they got my CC number.

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NO MORE RESTAURANTS.COM
Indianapolis, US
Jul 15, 2009 9:21 am EDT

I just got the same 14.95 charge. I called the number on my bank statement [protected]. I was told that they got my credit card number through restaurants.com. By using their website, I some how "joined" a website with a one month free trial. By not canceling the membership I was charge 14.95. Of course I never agreed to join any website and could have never known to cancel it. Amazing. I thought restaurants.com was a decent safe website. BE WARNED.

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dwayne potts
Aurora, US
Jul 16, 2009 10:02 pm EDT

unlawful charge account

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dwayne potts
Aurora, US
Jul 16, 2009 10:06 pm EDT

take payment off my checking account

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Karengps
New York, US
Jul 17, 2009 9:41 am EDT

The same thing happened to me! I just saw a discharge of 29.95 today! I am amazed. What can I do? I keep calling the number for MVQ in my bank statement [protected] but I don't know how to cancel it!

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dkinabu
WASHINGTON, US
Jul 20, 2009 2:26 pm EDT

I have just been charged from MVQ health plan. Who are they and how did they get my information? For the records, I do have my own health insurance - and I have never solicited for any of their services. Therefore, I would seek legal redress if my payment isn't refunded within 3 business working days.

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Wilbert Hawkins
US
Jul 20, 2009 10:53 pm EDT

I have been charge $14.95 and don't have a clue about what it is for.Please send me some information to cancel this charge.Please help me.

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avatara08
st. paul, US
Jul 22, 2009 12:29 am EDT

Yes, this happened to me as well.

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Samantha in Nashville
US
Jul 22, 2009 1:52 pm EDT

I got a charge on my credit card today for $24.95, also. I did an background check through Intellius.com. I called [protected]. They said that I had joined a year long subscription to that site. After talking with the lady on the phone and after a few harsh words, she refunded the amount back to my card. I have also contacted my bank for them to send me out a new card with a new number so that they don't try to do this for next month.

Samantha

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Celis2006
Sierra Vista, US
Jul 23, 2009 7:04 pm EDT

I have not only 1 but 2 pending charges in my credit card today for $29.95 from this MVQ health plan which I did not approve of! This was so upseting I called them and told them I wanted this transactions canceled that I new nothing of their so called health plan. They promised to cancel & refund that it will post to my account within 2 days. the women I talked 2 asked if I or any member of my home had signed up to Free credit Report.com with my account info. so I'm assuming this web site is where this occured. I also called my bank to cancel my account # & got a new 1 so this don't happend again this is scary now every time I go online I wonder if I should even use my credit card! This is MVQ health plan # [protected] for any1 else that's goin through this problem.

Natalie

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Sean R in Scottsdale
US
Jul 24, 2009 8:42 pm EDT

I would like to thank you guys for putting the phone number up... I've been getting these $1.00 charges for a few months and didn't pay any attention to it until I got an overdraft fee ($38) for going over by $.03 beacause of MVQ Healthplan! I week later I got the $29.95 charge from them as well. The company is really Privacy Matters 1-2-3 and I think I got it from Freecreditreport.com, where they charged me $1.00 for my scores. Anyway, after calling them today with a not-so-happy tone, there refunding my$29.95 and the $1.00 charges. My bank will wipe out the fee... phew. Call and give 'em hell!

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Angry315
Syracuse, US
Jul 25, 2009 12:52 am EDT

Me too! I have no idea who these people are, or where they got my info. I'm struggling, I'm barely keeping above water here, and i call my bank and find i'm at negative 200 dollars!
Turns out there are 2 charges fom this health plan i never signed up for, and 1 from "Credit protection"?
Another service i never bought. Why would i want to check my credit? I know it stinks!
So along with the overdraft fees( i had about 10 dollars in my account) i'm screwed!
When i called the number on my statement, they said i needed the transaction number from the bank, because they had no record of me having an account. Yeah, that's because i don't have one!
Wow. Pick on someone your own size, guys. I don't hava pot to... well you know, in!

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MAD IN MISSISSIPPI
Lumberton, US
Jul 28, 2009 12:32 pm EDT

I HAVE THREE PENDING WITHDRAWALS FROM MY CHECKING ACCOUNT NOT AUTHORIZED. THIS IS A RIPOFF YOU GET WHEN YOU ASK FOR A FREE CREDIT REPORT. TWO OF THE WITHDRAWALS I GOT WERE FOR $29.95 AND ONE FOR $ 102.38. IT'S HARD ENOUGH FOR RETIRED PEOPLE TO HAVE MEDICATIONS AND FOOD MUST LESS SOMEONE RIPPING YOU OFF. PLEASE TELL ME WHAT TO DO ABOUT THIS? IT IS DEFINITELY UN-AUTHORIZED. MORE NAMES ARE HOME SAVINGMLL & INS. PREMPRIMERA LI. THEY ALL GOT TO US.

ELLEN IN MISSISSIPPI

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DNelson
Boca Raton, US
Jul 28, 2009 7:32 pm EDT

I just found MVQ Health Plan on my bank statement today. Totally confused about who they were I Googled the name and found numerous complaints similar to mine. My husband knew who they were immediately since it happened to him months ago. He had ordered a pizza on line from a very popular pizza business (**** John's!) and without his knowledge was signed up for "Discount Shopping Membership". Your signed up for money "saving" coupons! Give me a break! He disputed it on his American Express card and they took if off that day! He was told they had 700 complaints of this company doing this to people! Evidently often when you buy something on line they (with permission from the company your buying from who probably get a cut.) have a box somewhere saying if you do NOT check the box you will be enrolled! Sounds like an illegal act but unfortunately it's perfectly legal! The only place I can remember buying from was Amazon! So now I am suspicious of them!

SNEAKY THEIVES IN MY OPPINION! LESSON LEARNED: READ EVERYTHING WHEN YOU BUY ANYTHING ON LINE LOOK FOR THE FINE PRINT! And check those rip off boxes! I have a name for these theives I can not use on here! Debbie in south Florida

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DNelson
Boca Raton, US
Jul 28, 2009 7:51 pm EDT

IF YOU GET A CHARGE FROM MVQ HEALTHPLAN CALL YOUR BANK! THEY WILL SEND OR EMAIL YOU AN AFFIDAVIT OF FRAUD TO FILL OUT. SEND IT BACK OR TAKE IT TO YOUR BANK AND YOU WILL GET YOUR MONEY BACK. ALSO MAKE SURE YOU REPORT IT TO YOUR BANK SO THEY WILL CANCEL YOUR CARD GIVING YOU A NEW CARD WITH A NEW NUMBER.
JUST KNOW THAT SOME WEBSITES YOU BUY FROM ALLOW THESE THIEVES TO (HIDE) IN MY OPPINION THEIR TRAP BOX SOME PLACE IN YOUR PURCHASE THAT TELLS YOU IF YOU DO NOT CHECK THE BOX YOU ARE AUTOMATICALLY ENROLLED IN THEIR (MVQ HEALTHPLAN OR DISCOUNT SHOPPING (WHAT EVER NAME THEY ARE USING) MEMBERSHIP!
READ EVERYTHING...LEAVE NO BOXES UNREAD!
Debbie in south FL.

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Scottysaan
Youngstown, US
Jul 28, 2009 8:15 pm EDT

I would like to organize a class action against this organization. I need to start collect names and contacts. we will take back what was taken from them or put them in jail.
contact me scottysaan@yahoo.com com with "MVQ complaint" in the subject. I will be sorting my mail by that title. I will then trade phone numbers. for those interest this is the address I found for MVQ. or "Privacy Matters 123" 1286 Old Mcdevit, Jackson Mi 49203. Registered with the Chicago BBB. Please file a complaint.

BBB of Detroit & Eastern Michigan (Southfield, MI)
30555 Southfield RD, STE 200
Southfield, MI [protected]
Phone: [protected]
Fax: [protected]
Email: info@easternmichiganbbb.org
Web: http://www.easternmichiganbbb.org

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Scottysaan
Youngstown, US
Jul 28, 2009 8:17 pm EDT

Correction to prior post. It it st detroit BBB and I did post the correct Address

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jenm72
Bellwood, US
Jul 29, 2009 2:39 pm EDT

I just checked my bank account this morning and found a charge for 19.95 to MVQ Healthplan. I am very upset, I have very little in the bank right now as it is. I called my bank and they really can't do anything until it actually posts, probably tomorrow, but then we can file a complaint and go from there. When I do call them back tomorrow I'm requesting new numbers for our cards. I don't know how they got our numbers, I haven't bought anything online in awhile. I was actully glad to find this sight and all these complaints to make my complaint legit.

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walter miller
ray city, US
Jul 30, 2009 2:14 pm EDT

unauthorized charges from mvq health plan

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Sue Z.
Mascoutah, US
Jul 31, 2009 1:11 pm EDT

I posted a complaint here on July 11, but MVQ did refund my money. I too ended up in this trap after buying from restaurant.com. I complained to them, and they were quite snippy with me. I was told it was my doing and I should be more careful with fine print. I went back to the site and saw were I made the mistake, but I do not think it was clear. I simply do not feel that reputable companies should have a link that gets the customer scammed like this. I hate being signed up for something I do not want.

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trina o.
US
Aug 01, 2009 12:32 pm EDT

an anauthorized charge from account. never have heard of this company.

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Disa
Bay Point, US
Aug 01, 2009 3:24 pm EDT

this is the second month that mvq healtplan has taken 19/95 of my account, the first time i contacted my bank and the bank did a fraud investigation and gave me my money back and now today i saw that they charged me again 19, 95 so i called the phone number [protected] and a lady name Tony answer and promised that my money would be rein burst today ans that she would cancel my account which she said that i got offered on line through revenue search, i have never heard of that... this is a new scam and if you need to but names on your list im inn.

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V.WILLIAMS
US
Aug 01, 2009 3:38 pm EDT

I was charged 14.95 by two separate companies, MVQ Health and Passport to fun plus. They informed me that they recieved my information through VISTAPRINT after I thought I ordered some FREE business cards from, for which I only had to pay shipping and handling. Apparently a health plan and a fun passsport comes along with these free business cards.

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anabelita
Chicago, US
Aug 05, 2009 1:19 pm EDT

Sadly I ran into this site after being charged $24.95 by this people MVQ*HEALTHPLAN [protected] IL. I'm so angry as this is all the money we had for the rest of the week. These people are so pathetic, as if we don't have enough financial stress!

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anabelita
Chicago, US
Aug 05, 2009 1:50 pm EDT

I called the [protected] and apparently they are used to people complaining about these charges.

I spoke to Deborah and she was very rude, she said that when I purchased something from Intelious.com I allegedly signed up for a membership with MVQ HealthPlan, when I told her I never did that and asked what this charge is all about she just brushed it off by saying

"We will refund your money within 3-4 business days" Thank you for calling and hung up. ugh! I'm so angry. I don't understand with electronic deposit and withdrawal capabilities why the hell does it take 3-4 business days for banks to put that money bank into my account especially when the charge is still pending! I feel so helpless!

As soon as these charge clears, I'm running to the bank to change my account and debit card numbers! I recommend you do that as well, IF THEY GOT YOU ONCE THEY WILL DO IT AGAIN!

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PBH
Sacramento, US
Aug 07, 2009 7:35 pm EDT

I just got a 14.95 charge on my checking, from these people, and this is not the first time! this is the second time my bank has had to cancel my card, and resend a new one, omg what a pain in the ###! I didn't sign up for these people services, and I wish they would stop charging me! My bank (US Bank) is really good and is up on the scams going on, they investigated the company and the charge, and refunded my money.

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D.S.T.
Salt Lake City, US
Aug 08, 2009 9:52 pm EDT

On 8/8/09 I was fraudulantley charged $19.95 from MVQ after making an online purchase from khols online. I was unable to immediatley reach anybody from MVQ and subsequently filed a fraud complaint with my bank.

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aloggan
Reno, US
Aug 09, 2009 2:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a 29.95 MVQ fraudulent charge from my checking that I never authorized and had never heard of I googled the name and found this site. I am calling my bank tomorrow and calling these people as well. If I need to file fraudulent charges I will. Why has this company not been sued?

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GJVSANSKRIT
Clifton, US
Aug 11, 2009 2:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just got charged $29.95 TODAY! The number they give just give you information and nothing else. They are being very slick. From what I read, I AM SCREWED! I am going to the bank hopefully today or tomorrow to let them know the problem. I am supporting whoever is trying to take them down. IF worse comes to worse, I will close my account completely & go to a whole new bank with a ### load of protection.

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mbeckt
Hernando, US
Aug 13, 2009 1:54 pm EDT

Count me in the same boat. What the heck is this health plan anyway? Do they know I have a preexisting condition? Will they pay for my cancer treatments? Hmmmm.

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whoisthis?
US
Aug 14, 2009 4:34 pm EDT

The only reason I called my bank was to question about a charge that showed up twice on 8/6/09. This place (never heard of them before) charged my account $19.95 TWICE for something I didn't order or agree to. When I called the phone number my bank had given to me, the place was closed. No messages, only enter the account number or membership number...WHAT MEMBERSHIP? I was livid. I called the bank back and they explained what I needed to do. I called this MVQ place first thing the next morning and she said the same thing...I'm sorry...blah, blah, blah...you're account will be credited twice for $19.95 in 3-4 business days. The sad thing is, it appears this can continue every month. What a hassle for people to have to change their bank account numbers and order new cards. I will file a suit against this company for illegally charging my bank account.

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ginapo
coden, US
Sep 07, 2009 12:13 am EDT

you just took two withdrawls from my account for 19.95 x 2 I will see send this to the state attorney generals office.I certainly did not authorize this withdrawal.

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lvito001
US
Oct 26, 2009 11:09 am EDT

I have been charged $29.95 twice by this company. I have read all your comments and I am SO MAD that I will have to go to my bank and discontinue my accounts over something I had no idea about. If there is any way to get this company sued, so help me... I will contribute all that I can to do so.