I was charged $362.59 plus tax ($394.14) to replace a single element in my hot water heater. The service was friendly but price charged was EXTREMELY HIGH. I was preparing for a wedding and when I later thought about the price, I called to have them to verify. On three occasions, someone said they would check the price and call back. Finally today, I called again and I talked with a friendly person who told me that this was the correct amount. YIKES Be aware of high prices when contacting Mr. Rooter Plumbing.
The complaint has been investigated and resolved to the customer’s satisfaction.