I rented two storage units in April, 2022 and moved the contents of a house that I sold into them. Once I moved in, I received a rent increase notice on the larger of the two. I complained and they reduced it by a small amount. Fast forward 2 months and now I have received a rent increase notice on the second unit.
It seems like the practice is to offer a low rate to get people to move in and then immediately update the rent after they feel people are locked in.
This to me seems to be a predatory practice and at a minimum the public should be informed prior to establishing a rental contract with them.
The facility is called Moove IT storage on Bank Street in New London, CT.
Desired outcome: Restore original agreed upon rent.