Montage Furniture Services review: Not keeping protection plan records

September 2008 I purchase a mattress from Ashley furniture in Hattiesburg, MS with Montage Furniture Protection for 99 and when I called in a claim, they don't have my record and now need me to fax them my receipt's and documentation's in which I've done but now I'm getting the run around... the call back tomorrow, I will call back tomorrow for a 3rd try to claim something that should be honored on my first call.