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Mister Sparky

Mister Sparky review: Special?

R
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2:16 pm EDT
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I hired Mister Sparky to do a job. The technician did a good job. They pitched joining their club and warned me of an outdated faulty breaker panel, I joined and they replaced the panel, expensive but worth it. So now, I have another job. They scheduled me a time, but seemed late, so I called and they said sorry, we have to reschedule you. They weren't even going to call and tell me if I hadn't called them first. That is a very inconsiderate way to treat a "club member", what is the purpose of being a supposed MVP customer if you're going to be treated that way. Think long and hard about this company.

Update by Richard Villafana

Update. Company called shortly after I wrote review, unaware that I had submitted an unfavorable review, and offered to "make it right". Made a generous compensatory gesture, and therefore I accepted their apology.

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