Miles Web review: My site has been down for 1 month. Not providing service

I have purchased site hosting plan from miles web online site (https://my.milesweb.com/). Now my site has been down for 1 month. they are not providing good support. I am trying to connect with support team every week but they are still not providing any solution in shot still my site is not working. Please do not purchase hosting plan from here.. I do not recommend to purchase plan from here. I choose very wrong path. you can check my site is dotnetgold.in.