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1.0 13 Reviews

Michael Wayne Investments Complaints Summary

0 Resolved
13 Unresolved
Our verdict: Engaging with Michael Wayne Investments at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Michael Wayne Investments reviews & complaints 13

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11:08 am EST
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Michael Wayne Investments Payments

I have been trying to pay on my car for the past 4 days (excluding Sunday). I have been on the call list for 3 days with them saying "there are more than 10 callers ahead of you". If I do by so miracle get through the main menu ( which I keep getting sent back to) the phone will disconnect. This is unexcusable. I NEED TO PAY ON MY CAR! It's the only reliable mode of transportation I have. I NEED ANSWERS!

Desired outcome: Answer the phone is all I'm asking.

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4:59 pm EDT
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Michael Wayne Investments Repossessed Car and Illegal Garnishment

I purchased a car from Auto Connection in March of 2014. About a year later I became widowed and lost my job. They (Michael Wayne Investment) shut the car down with their kill-switch system and then repossessed the car. I never heard anything from them till 3 1/2 weeks ago via US mail with what looked to be bogus paperwork, no Judge name, courtroom nor time nor any authenticity, I called the number listed on the paperwork, only to be met with rudeness and unprofessionalism on the other end of the phone. They were threatening me with garnishment. It’s been over 8 years, my situation has changed and I work part time. They resold the car and now want me to let them garnish me for almost $15000, three times what the car is worth. How are they able to do this? Stature of limitations is 5-7 years, how is this legal or fair ? I’m forced to file bankruptcy now because of this.

Desired outcome: To be left alone and my money refunded back to me, they got what the car was worth at the auction. It’s been over 8 years!

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Lee Hayes
Newport News, US
Jun 25, 2023 9:48 am EDT

I am experiencing the same thing and would like to speak with you. I am obtaining an attorney and seeking to file charges for harassment and emotional distress. They manipulated my loan and stole my settlement money from my accident claim.

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Tawanna Turner
Franklin, US
Jun 29, 2023 3:49 pm EDT
Replying to comment of Lee Hayes

Me and three other people I know are in the process of hiring a lawyer, 19 year old judgement for me and the amount due is 22260.90 they coming after me for when the original judgement was only 3,000

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Latricia Ward
, US
Jul 01, 2023 10:18 pm EDT
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Please keep me in the loop, I’m now homeless and having to save up quickly for a Bankruptcy Attorney, I can’t afford this BS ! The state of Virginia should be ASHAMED of themselves and this colonial outdated law ! Like everything else here, it’s double jeopardy and many of the laws and judicial system here needs revision severely bad !

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3:31 pm EDT
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Michael Wayne Investments Loan services employee

Called to see about getting a extension on my payment because of Covid Seen on the site that it says if effected by Covid ask how we can assist so I asked the dude terrie that I got connected with about it and he said na u don’t just ride for free to me that is un professional than after he didn’t say anything and just put me on hold came back told me what I needed to pay to get my payment extended I asked him what would the total be that I owed after I pay that he than told me I’m pretty sure u can do the math on your own than I told him I wanted to talk to a manger and he hung up on me so not only did I get hung up on 3 times before getting to him he also hung up on me this is no way for these employee to talk to the customers

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Is Michael Wayne Investments legit?

Our verdict: Complaints Board's thorough examination reveals Michael Wayne Investments as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Michael Wayne Investments stands out for its commitment to quality and security. Clients considering Michael Wayne Investments should delve into its customer service record to gauge compatibility with their expectations.

Michael Wayne Investments earns 91% level of Trustworthiness

Perfect Trust Endorsement: Michael Wayne Investments achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Michaelwayneinvestment.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Michaelwayneinvestment.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Michaelwayneinvestment.com you are considering visiting, which is associated with Michael Wayne Investments, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Michael Wayne Investments has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 13 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Michaelwayneinvestment.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The michaelwayneinvestment.com may offer a niche product or service that is only of interest to a smaller audience.
  • Michael Wayne Investments protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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2:48 pm EDT

Michael Wayne Investments 2004 hyundai sonata

I purchased a 2004 Hyundai Sonata. I did not need a co signer when I accepted the car loan for the vehicle. I was advised that there was an issue with my license and that they would use my father Curtis Lee for REGISTRATION PURPOSES ONLY! I received my title and my name Katherine Lee is not on it. I am the rightful owner of this car, any judgments on the vehicle effected my credit only. I called and spoke with Kurt, he stated that was nothing he could do.

Desired outcome: I want the title with my name on it. I purchased the car, all of my debit information was used for ALL payments. Why didn’t they put my name on the title when they signed off on it!?

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3:53 pm EDT

Michael Wayne Investments 2012 chevrolet impala with high interest rate, horrible customer service, and no payment receipt

I am financing a 2012 chevrolet impala from michael wayne investment with a 28.6 percent interest rate and the car loan for $23, 700. This is almost 6 times the actual price of the car. I have been paying my note online and over the phone since 2019 and staff at michael wayne investment says I paid off 1, 000 on the car when I know within the last 2 years I paid more than that. This company will not mail me a copy of my payment history sobi will know where my money has been going! They wont let me speak to someone that will actually help. Everyone is unprofessional and nasty! But when a payment is due they call me but yet have I recieved where my money is going!

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4:16 pm EDT
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Michael Wayne Investments false garnishment

I bought the vehicle in 2008 a 2000 Ford explorer trying to get them to fix it keeps doing the samething and I saw the front end was wrecked and they ask me to call my insurance I was like no ur responsible for it not me and they send paperwork to my old address in VA I never received it the reason why cause I live in Florida I told them you have a false judgement cause I never been served and also statute of limitations on this is done and you lied to get a judgement

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5:46 pm EDT

Michael Wayne Investments unethical business practice

Michael Wayne Investment's files a garnishment waiving your right to Homestead Exemption but this isn't in their contract. Along with no abiding by federal and state implied warranty laws. I recommend contacting an attorney to anyone who has or is experiencing issues with this company. My attorney and I submitted a complaint to the Federal Trade Commission. Please contact an attorney!

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10:04 pm EDT

Michael Wayne Investments vehicle repossessed in 2010

this company is in total violation of the statute of limitations and are harassing me and taking wages from a 71 year old lady who was unable to work for over 7 and 1/2 years and as soon as they saw i was working they came after me with an outrageous bill and it seems according to my attorney even lied to the courts.. I am proceeding with a lawsuit for not only harassment but their illegal actions and have been advised that they can end up owing me for what they are doing.

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6:07 pm EST

Michael Wayne Investments automobile purchase

I purchased an PT Cruiser in 2012 I think the car messed up I took it for repair an found the part was zip ties holding it on. I contacted them, was told they was not responsible. This was in Danville Va. I called for them to come pick it up.
Never heard from them got to work today Feb 13, 2019 I have a garnishment from 2013 they set on garnishment till it ran up $5800 some odd dollars, now total $13000 something what I'm being garnished on $7000 note.
Appointment made with Bankruptcy Attorney.
So much for Buy here Pay Here!

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6:54 am EDT
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Michael Wayne Investments stealing money

I have been in the hospital for 2 and half months. My son had been taking care of my car payments. He got behind and the car was turned off. He made a payment that day which was supposed to turn the car back on. Car NEVER came back on. Car was towed the following Monday to Auto Connection. Strangely they got the car to start. But told him the fuel pump was bad. (So how did you get the car to start if fuel pump was bad car wouldn't have started). Then they want me to pay another 190 in order to have payment defered. But the last 190 paid car never started again. On top of that they financed 701 for repairs when it was only 201 and would have let it go if I had not caught it. Barrett Hamilton who is supposed to be over Michael Wayne Investment is a crook and is very rude and liar. And Kevin Thompson who is supposed to be Barrett boss won't call back until you keep calling him and then he won't look at the mess up that his people cause. I can't wait to go to court in front of the judge. This is the funny part they say all calls are recorded but why because when you ask them to go listen to a call it's always we only keep them 30 to 60 days. I will be filing bankruptcy

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3:39 pm EDT
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Michael Wayne Investments a account manager

To whom this may concern,
I'm making a complaint about the account manager Mrs. Leary. She was very rude while I'm trying to ask her a ? About how she can come at me rude stating that I owe more money on the vehicle when I wasn't told to make another payment at the moment because they was gonna go over my account to see how they can help me. She didn't ask when I can make another payment or nothing I'm taking y'all to court because I felt very disrespected by Mrs leary. Contact info [protected]

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7:10 am EST
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Michael Wayne Investments Car/payments

I purchased my vehicle September of last yr. My car has been in the shop at least 6 times before I had the car for a full year. Michael Wayne was in no way helpful. All they did was tack on another bill for paying half of the repairs and told me it its not their problem and nothing they can do with the fact I purchased a lemon. I was never notified when my account managers were switched so I never knew who I would be talking to from one day to the next. Worse first time car buying experience ever and this is why I normally buy from a private owner.

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Kat38
, US
Oct 29, 2021 2:54 pm EDT

You can not take your car to them to fix. They purposely tamper with your car to bring it back. Once I stopped dealing with them with auto repairs, I no longer had issues.

I went to the to fix the flex pipe on my car, they tampered with the right passenger wheel causing the ball bearings to fall out.

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12:15 pm EDT

Michael Wayne Investments customer service

I only went to this place to get a car because I was in a car accident, was not able to go back to my job and perform effectively due to my injuries, and it took 2 years to get my settlement check . I had to get another job SOON and transportation. I accepted the first thing that came along making $9.00 per hour (way less than my last job) and went to the Auto Connection because I knew I could get a vehicle making that amount and only being on the job a short time. I can't even remember when was the last time I was late on a payment until recently. About 20 people were laid off from my job. I called them to explain my situation and when my unemployment will kick in. They can't even work with me by giving me an extra 7 days. My balance on the car is only $995.00 and these *ucking *astards can't work with me. I don't understand. I am 28 days behind and the response from the woman was, " I would hate to see you lose your car with less than $1, 000.00." Really *itch? After all this time, I can't even get an extra week for my unemployment to start? I have only 3 months to go. Screw you! My credit is much better than what is was when I had my car accident. I don't have to rush to accept any low-paying job like last time to get bills paid. So when I find another job, I definitely do not have to go back there to get a vehicle. Screw you Auto Connection!

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Michael Hughes
, US
Mar 24, 2016 8:26 am EDT

We are sorry to learn of your hardships.
We do try and create terms that are favorable to all and work one on one with our customers to establish a price, rate and payment terms based on a number of financial variables. We try to be flexible however when payments do get into serious arrears, we are forced to take action. We too have responsibilities to our lenders and financial partners. It’s tough for everyone involved. We wish you the best.
The Auto Connection

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Phone numbers

1888 598 7888 +1 (757) 459-2444 More phone numbers

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www.michaelwayneinvestment.com

Most discussed Michael Wayne Investments complaints

Repossessed Car and Illegal Garnishment
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(opinions to this review)

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