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MEM Property Management Complaints 7

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3:52 pm EST
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MEM Property Management MEM Property Management not notifying customers of new check requirements

MEM took back over at Peach Street Village (Avenel NJ) in 2021 after being fired years earlier. I began submitting my checks with payment to "MEM" on a monthly basis. I've been an owner at Peach Street for 20+ years and never had a single late fee or issue with payment. MEM adapted a new scanning system for incoming checks in the beginning of 2023. I received my February bill with multiple late fees although the money was debited via my account and the checks were received by MEM. However, MEM was simply accumulating the checks and did not advise me that now they required the checks to be made out to "Peach Street Village" as they had been accepted since they took back over. Since the money was already debited and I was never contacted by MEM, this resulting in me having to stop payment on three checks to the cost of $90. MEM could have easily contacted us with this information but instead advised they are "too busy".

Desired outcome: I'd like MEM to circulate a PEACH STREET VILLAGE wide communication regarding the newly implemented OR they can refund me $90 for three (3) stopped checks.

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MEM promptly resolved the problem. They have been a good partner thru this process. Appreciate the resolution.

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9:52 am EST

MEM Property Management management

I have been living at Whitehall Manor for nearly 5 years. We have gone through a few management companies. MEM is by far the worse yet! My payments are submitted on time and cashed and then I'm receiving late notice fees and I have to constantly show proof I've paid. Our property looks terrible. We have trees that were destroyed last March in the storms and they should be removed. Instead - they have half chopped them down so they look like sticks in the ground. Really ridiculous looking. We have a board member that runs the community like a dictator. We don't have our driveways cleaned from snow - but we have lights put on trees and a Diwali celebration that was paid for out of community funds. I don't know what Diwali is and I can assure you that as long as I am alive - I will never want to know what Diwali is. I don't think this is something the entire community should be paying for. The Friday of Memorial Day we were notified that our pool wasn't going to be opening until July for unseen reasons. Well if you had eyes - you would have noticed the issues the prior summer. The tiles were literally falling off the sides of the walls of the pool. If the view from the pool wasn't bad enough from high tension wires - now we have this ridiculous shed to look at. I heard it was purchased with our funds and isn't even big enough to store anything - so I don't know what the purpose of this eye sore was. We have a lawsuit initiated by our idiot board member against past board members. He's lost this suit and just keeps appealing it with our money. I don't even know what the gain is - but I'm sure we have spent well over $200, 000 and its still continuing to date. We have unsecure monies - that's rights ladies and gentlemen our idiot board member and MEM think its wise to have our money unsecured in bank. We have neighbors who park in the fire zones. I've complained numerous times to MEM - to no avail. Every morning I have to be careful not to his this van. And my neighbor is nice enough to slam the doors on his van every morning starting at 5 a.m. causing me not to be able to sleep in my master bedroom. I had a neighbor on the side of me growing vegetable plants on his deck. Then he was nice enough to move them and keep in his garage. You can only imagine driving up to that mess every night. Our bylaws state no growing of vegetable plants. I complained numerous times to no avail and had bugs in my garage I had to deal with - plus the view of the plants. I was asked numerous times from others was it marijuana. How exciting is that! I finally had to ask the owner to have this tenant removed. MEM and board did nothing. If we complain about our board member or MEM - then MEM sends out some stupid ALERT email about vandalism to reflect off all the truths we put out there. There is no vandalism in our community. Our board member states that someone is going around knocking down lamp posts when in reality the lamp posts are old, not made very well, the weather beats them up. The only resident I've ever seen near the lamp posts is our stupid board member.

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12:18 pm EST

MEM Property Management continued unethical behavior & threatening responses

MEM Property Management has been managing our property for several years. They do not follow the bylaws put in place and in our opinion only take direction from one member of the board even when that board member has been found guilty and exposed for not following documented and filed bylaws. That member appears to direct management as to who they should or should not respond to even when legitimate complaints come from several different owners. Our property manager is not a "property manager" but an "operations manager" and is never been seen on the property doing his job. Although both the operations manager and the President Martin Laderman are included in email requests, questions, photos of problems and/or complaints they do not take control and handle the situation. The property has visually deteriorated and continues to go downhill. Instead of Martin offering to speak to this "group" of dissatisfied owners with the same complaints, he simply ignores. His legal counsel responds with the paragraphs listed below threatening the person who files a simple non-threatening negative complaint.

"Response from the owner 13 hours ago
Please be advised that this Law Firm is legal counsel to Martin H. Laderman and MEM Property Management Co., Inc. ("MEM") and in that capacity your tortious and illegal conduct of impugning Mr. Laderman's good character and reputation by making statements rises to level of actual civil libel and slander. To make your tortious conduct even worse; you made this slanderous statement on a Google web posting. Your slanderous and reckless comment was made to not only sully Mr. Laderman's reputation, but also to tortiously interfere with MEM's contractual relationship with its client Whitehall Manor Condominiums

You must immediately Cease and Desist from your tortious and illegal conduct of disparaging and libeling Martin Laderman and MEM's good corporate name and reputation. You must also send Mr. Laderman a written apology for your tortious conduct and remove your negative posting.

Please be further advised that your failure to comply with this formal Cease and Desist Directive and the demanded corrective measures will result in the filing of a civil action. Please provide a written response to this Cease and Desist Directive Your failure to respond or your failure to comply will result in the filing of the aforementioned lawsuit without further notice to you. Guide your actions accordingly.

I strongly suggest that you refer this matter to an attorney of your own choosing so that you can obtain competent legal counsel as to this very serious matter that you have created.

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Is MEM Property Management Legit?

MEM Property Management earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: MEM Property Management stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights MEM Property Management's reputation as a trustworthy leader in their field. Customers can rely on MEM Property Management's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for MEM Property Management. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

MEM Property Management has claimed the domain name for memproperty.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Memproperty.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Memproperty.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Memproperty.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from MEM Property Management.

However ComplaintsBoard has detected that:

  • MEM Property Management protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to MEM Property Management has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
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10:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

MEM Property Management unethical behavior

I have lived at Whitehall Manor in Somerset NJ since 2011. In that time, there have been 4 management companies. MEM is the latest, and by far the worst.
The greatest problem with Whitehall Manor is it is controlled by a dictator, who is unfortunately supported by 60% of the homeowners. This dictator has done many things to hurt the Whitehall community, such as severely restricting the homeowners from looking at the HOA financial records, and spending approx. $200, 000 suing previous board members over an insignificant email account. Previous property managers quit because they could not work with this dictator. Previous property managers had some sense that they had a responsibility to the homeowners, not just the board members. It seems that MEM has no such ethics. It seems MEM is happy to abuse homeowners at the direction of the dictator, as long as they are getting paid for it. Based on my experience at Whitehall Manor, I would agree with every negative comment made against MEM and Martin Laderman.

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Timper
US
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Dec 31, 2018 3:11 pm EST

Whitehall Manor another MEM success story.

U
U
Unit Owners at Whitehall Manor
US
Send a message
Dec 09, 2018 12:26 pm EST

Martin Laderman's legal counsel response to owner's negative complaints is very threatening.

K
K
K.,
US
Send a message
Dec 09, 2018 10:46 am EST

Please be advised that this Law Firm is legal counsel to Martin H. Laderman and MEM Property Management Co., Inc. ("MEM") and in that capacity your tortious and illegal conduct of impugning Mr. Laderman's good character and reputation by making statements rises to level of actual civil libel and slander. To make your tortious conduct even worse; you made this slanderous statement on a Google web posting. Your slanderous and reckless comment was made to not only sully Mr. Laderman's reputation, but also to tortiously interfere with MEM's contractual relationship with its client Whitehall Manor Condominiums

You must immediately Cease and Desist from your tortious and illegal conduct of disparaging and libeling Martin Laderman and MEM's good corporate name and reputation. You must also send Mr. Laderman a written apology for your tortious conduct and remove your negative posting.

Please be further advised that your failure to comply with this formal Cease and Desist Directive and the demanded corrective measures will result in the filing of a civil action. Please provide a written response to this Cease and Desist Directive Your failure to respond or your failure to comply will result in the filing of the aforementioned lawsuit without further notice to you. Guide your actions accordingly.

I strongly suggest that you refer this matter to an attorney of your own choosing so that you can obtain competent legal counsel as to this very serious matter that you have created.

R
Author of the review
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Richard Stillo
US
Send a message
Dec 09, 2018 1:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of K.,

Perfect. This threat from Martin Laderman is a perfect example of his unethical behavior. This is a complaint site about MEM, about MEM's actions. Obviously, complaints will be posted here. Laderman send this response to anyone who criticizes him. It would seem that Laderman and the dictator that rules Whitehall Manor are a perfect match.

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U
Unit Owners at Whitehall Manor
US
Send a message
Dec 09, 2018 4:39 pm EST
Replying to comment of K.,

MEM did not state they tried to prevent or warn owners but allowed a dysfunctional board's decision to transfer accounts to "one" bank averaging $551, 000 of Association Funds not covered by FDIC insurance in 2018. Two of five board members have resigned and MEM allows a third "inactive" board member to remain on the board. The board does not fill the positions per the bylaws and attorney advise. MEM, in their silence, appears to support the board in not following auditor's recommendations and MEM does nothing to state their positions to owners. Instead they offer no comment and just allow the board to make fiscally irresponsible decisions. MEM should, instead of sheepishly following a "partial" board's bad decisions, openly express to owners that they agreed or disagreed. If MEM disagreed then they should resigned since there have been so many poor decision being made. This information was provided to owners by a prior board member who witnessed and openly shared. This, in our opinion, is not a strong management company working for all owners and protecting assets. Once MEM is questioned by owners they just ignore and stop replying to their emails. Very unprofessional.

T
T
Timper
US
Send a message
Dec 31, 2018 3:13 pm EST
Replying to comment of K.,

What lawfirm?

ComplaintsBoard
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7:31 am EDT
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MEM Property Management The company continued to provide different offers

We wanted to rent property through the company Mem Property Management Co Inc. The lady in this company worked so slowly and searched for the property within 3 weeks. When we found the property, we asked the company to stop searching. But they continued to call me and offered us different places. We advised them to stop, but they continued to do it. So, please any advices of how to stop this company.

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MEM Property Management lets give credit where credit is due

mem property management has been managing our community for the past 7 1/2 years. The only issues we have is unit owners complaining, who have to finally pay their maintenance fees and follow rules and regulations due to mem property management's excellent procedures that they have in place. I guess if you want no complaints. Just tell your management company not to enforce the rules.

.

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ServoPro
Somerset, US
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Nov 28, 2014 2:12 pm EST
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Rosa and Mary have been really great answering my questions and addressing any issues I've had quickly and efficiently. I have nothing but great things to say about them!

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ServoPro
Somerset, US
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Nov 28, 2014 2:07 pm EST
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have nothing but good things to say about mem property management and Rosa labrador, my building administrator.

If I have a question or concern, its typically addressed within 24 hrs. And if there is an issue to resolve, even on the weekend, I've never waited more than 72hrs to see results.

The building lobby is cleaned every weekday morning & the hallways smell like an orange grove (note to self: remember to ask for the name of the cleaner used!).

Keep up the good work Affinity!

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ServoPro
Somerset, US
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Nov 28, 2014 2:02 pm EST
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We have worked with these guys for the past 3 or 4 years servicing water damages for hundreds of their clients. As a contractor working for a week at a time within properties managed by them we have heard and seen first hand the way they deal with their residents They have always been able to facilitate an immediate inspection and authorization to begin work which is so critical in our business. This immediate response has saved the residences and property owners so much in time and money by not allowing relatively simple water damages to become more complicated and extremely expensive mold remediation jobs. Their genuine concern for residents health and safety and property owners liability is impressive when compared to most other property management companies that as a standard practice like to sweep damages "under the rug".

We are happy to recommend their services to our closest friends and family and hope to see other property managers follow in their footsteps.

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2:52 pm EDT
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MEM Property Management Poor service

Just had a very bad experience with MEM Property Management. If your Association is considering hiring MEM I suggest you thoroughly check out their background and reputation.Speak to your Auditor, banker or lawyer. Don't get fooled. They tend to bid low on the contract but then short change you on services in my opinion. Beware this property management company

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katey lou
US
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Dec 10, 2018 9:54 am EST

I have been living at Whitehall Manor for nearly 5 years. We have gone through a few management companies. MEM is by far the worse yet! My payments are submitted on time and cashed and then I'm receiving late notice fees and I have to constantly show proof I've paid. Our property looks terrible. We have trees that were destroyed last March in the storms and they should be removed. Instead - they have half chopped them down so they look like sticks in the ground. Really ridiculous looking. We have a board member that runs the community like a dictator. We don't have our driveways cleaned from snow - but we have lights put on trees and a Diwali celebration that was paid for out of community funds. I don't know what Diwali is and I can assure you that as long as I am alive - I will never want to know what Diwali is. I don't think this is something the entire community should be paying for. The Friday of Memorial Day we were notified that our pool wasn't going to be opening until July for unseen reasons. Well if you had eyes - you would have noticed the issues the prior summer. The tiles were literally falling off the sides of the walls of the pool. If the view from the pool wasn't bad enough from high tension wires - now we have this ridiculous shed to look at. I heard it was purchased with our funds and isn't even big enough to store anything - so I don't know what the purpose of this eye sore was. We have a lawsuit initiated by our idiot board member against past board members. He's lost this suit and just keeps appealing it with our money. I don't even know what the gain is - but I'm sure we have spent well over $200, 000 and its still continuing to date. We have unsecure monies - that's rights ladies and gentlemen our idiot board member and MEM think its wise to have our money unsecured in bank. We have neighbors who park in the fire zones. I've complained numerous times to MEM - to no avail. Every morning I have to be careful not to his this van. And my neighbor is nice enough to slam the doors on his van every morning starting at 5 a.m. causing me not to be able to sleep in my master bedroom. I had a neighbor on the side of me growing vegetable plants on his deck. Then he was nice enough to move them and keep in his garage. You can only imagine driving up to that mess every night. Our bylaws state no growing of vegetable plants. I complained numerous times to no avail and had bugs in my garage I had to deal with - plus the view of the plants. I was asked numerous times from others was it marijuana. How exciting is that! I finally had to ask the owner to have this tenant removed. MEM and board did nothing. If we complain about our board member or MEM - then MEM sends out some stupid ALERT email about vandalism to reflect off all the truths we put out there. There is no vandalism in our community. Our board member states that someone is going around knocking down lamp posts when in reality the lamp posts are old, not made very well, the weather beats them up. The only resident I've ever seen near the lamp posts is our stupid board member.

D
D
Davie Price
US
Send a message
Apr 20, 2017 1:45 pm EDT

guys your posts are sooooooo old

Click here:

http://www.superpages.com/bp/jersey-city-nj/mem-property-management-co-inc-L2563083130.htm

https://www.bbb.org/new-jersey/business-reviews/property-management/mem-property-management-corp-in-jersey-city-nj-24000228

https://www.glassdoor.com/Reviews/mem-Property-Management-Reviews-E1386678.htm

https://www.yelp.com/biz/mem-property-management-somerset-somerset

http://www.memproperty.com/testimonials/

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S
Samel Patel
US
Send a message
Apr 20, 2017 1:34 pm EDT

We recently purchased a townhouse in one of the communities managed by mem property management on the outset our first communications were pleasant and professional they help in our closing and made the move and introduction to the community quite pleasant, this was a refreshing change from our previous homeownership here in a New Jersey as you know first impressions are of a lasting one and we certainly appreciate the professionalism that was exhibited by the company's management department overall

MEM Property Management
MEM Property Management
Austin, US
Send a message
Apr 24, 2017 11:33 am EDT
Replying to comment of Samel Patel

Much appreciated.

Sincerely,
Martin H. Laderman
President
201-798-1080 ext 9227

Bob1956
Bob1956
Piscataway, US
Send a message
Jul 29, 2014 7:58 am EDT

mem property management has been managing our community for the past 7 1/2 years. The only issues we have is unit owners complaining, who have to finally pay their maintenance fees and follow rules and regulations due to mem property management's excellent procedures that they have in place. I guess if you want no complaints. Just tell your management company not to enforce the rules.

MEM Property Management
MEM Property Management
Austin, US
Send a message
Apr 24, 2017 11:33 am EDT
Replying to comment of Bob1956

Thank you.

Sincerely,
Martin H. Laderman
President
201-798-1080 ext 9227

P
P
Paul Kleinstien
Piscataway, US
Send a message
Jul 09, 2014 9:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am the President, of a 490 unit HOA. I signed a contract, with mem property management, the first time, back in 2012. It was for a 2 year term. mem property management, under the direction of Martin Laderman, and his professional staff, have gone above and beyond, my expectations, and in doing so, I’m glad to have signed up for another 2 year term. If you are looking for a professional New Jersey property management company, I would highly recommend you consider mem property management.

MEM Property Management
MEM Property Management
Austin, US
Send a message
Apr 24, 2017 11:33 am EDT
Replying to comment of Paul Kleinstien

Thank you .

Sincerely,
Martin H. Laderman
President
201-798-1080 ext 9227

J
J
Julie Cruz
Somerset, US
Send a message
Jun 06, 2014 8:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

looks like the only ones making complaints are the ones in collections for not paying their obligations

unconditional love
unconditional love
US
Send a message
Apr 20, 2017 1:55 pm EDT
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Replying to comment of Julie Cruz

gotta pay the man

B
B
Bitter Townhome Owner in Piscataway
Piscataway, US
Send a message
Oct 28, 2013 2:19 pm EDT

Just received an update from MEM regarding my "birds in the fireplace" situation. They just called to let me know that they are actually responsible for the chimney. So, now we are waiting for the contractor to schedule a date to visit. I sure hope it gets fixed soon. I will keep you posted...

MEM Property Management
MEM Property Management
Austin, US
Send a message
Apr 20, 2017 2:06 pm EDT
Replying to comment of Bitter Townhome Owner in Piscataway

Please feel free to call me at your convenience at 201-798-1080 ext. #9227 so I may have an opportunity to correct the difficulty you are having. Thank you

B
B
Bitter Townhome Owner in Piscataway
Piscataway, US
Send a message
Oct 28, 2013 12:41 pm EDT

I absolutely agree. I live in the Birch Glen development in Piscataway. I've been chasing MEM for 3+ months regarding an issue with birds, or some other type of animal, entering my chimney from outside. I've left NUMEROUS messages and no response. Regarding the chimney, you literally hear chirping and flutter behind my fireplace wall. It's horrible! Especially when the animals are screaming to the top of their lungs during the night. My 7yr old is truly frightened to walk through the living room. When I finally spoke to someone from MEM, they sent a contractor to my house to review. He literally showed up unannounced, in the middle of the week, at 7:50am, just as my husband, daughter and I were leaving for work and school. WTH?! Then, on top of that, the guy smelled like a pint of rum and was rude! He came in, knocked on the fireplace, and said everything is ok cause he doesnt hear anything. Stayed for 5 minutes at most. He mentioned coming back to check the chimney cap and never returned.
I've been trying to get in contact with them for months and finally spoke to a Property Manager named Tim. He was a horrible listener, kept talking over me, and said they're not responsible for the chimney?! So I have to handle it on my own. I told him that they have always maintained the chimney from the outside and I'm the original owner (10 years in the development). He kept cutting me off and barely listened to what I was trying to say. I'm so disappointed with them. I'll be sure to report them to the BBB asap. They need to be fired! If someone doesn't contact me soon, I'll also report them to our local news station. They need to be put on full blast .

MEM Property Management
MEM Property Management
Austin, US
Send a message
Apr 20, 2017 2:05 pm EDT
Replying to comment of Bitter Townhome Owner in Piscataway

I would really like to resolve your issue(s) immediately. So, if you could please communicate with me directly so that we may come to an amicable solution that would be greatly appreciated.

You can reach me directly at 201-798-1080 ext. 9227 or if you would prefer that I contact you, please message me your contact information.

C
C
Complainer3
US
Send a message
Sep 15, 2013 6:51 pm EDT

Martin Laderman is truly a jerk. He will not even try to listen to what you have to say. He is truly a crook. Live honest, you jerk.

unconditional love
unconditional love
US
Send a message
Apr 20, 2017 1:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Complainer3

don't drag anyone else down with you. you must of voted for trump too

O
O
Owner C
07306, US
Send a message
Aug 03, 2013 7:52 pm EDT

My condo building is being managed by MEM property. I can tell you that our budget has gone from 100k down to NOTHING! Now MEM is sending out letters telling owners to pay for special assessment that the majority of the board members did not approve because we ran out of money! WOW! I guess MEM thinks that money grows on trees! Do not do business with this management or you will get F**KED big time!

MEM Property Management
MEM Property Management
Austin, US
Send a message
Apr 24, 2017 11:32 am EDT
Replying to comment of Owner C

Please call me or give me your contact information so I can get more details and investigate further.

Sincerely,
Martin H. Laderman
President
201-798-1080 ext 9227

Overview of MEM Property Management complaint handling

MEM Property Management reviews first appeared on Complaints Board on Aug 2, 2011. The latest review MEM Property Management not notifying customers of new check requirements was posted on Feb 23, 2023. The latest complaint MEM Property Management not notifying customers of new check requirements was resolved on Feb 23, 2023. MEM Property Management has an average consumer rating of 3 stars from 7 reviews. MEM Property Management has resolved 4 complaints.
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  1. MEM Property Management Contacts

  2. MEM Property Management phone numbers
    +1 (201) 798-1080
    +1 (201) 798-1080
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    +1 (732) 296-6660
    +1 (732) 296-6660
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    +1 (609) 599-2870
    +1 (609) 599-2870
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    South
    +1 (201) 963-1364
    +1 (201) 963-1364
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  3. MEM Property Management emails
  4. MEM Property Management address
    35 Journal Square, Suite 1025, Jersey City, New Jersey, 07306, United States
  5. MEM Property Management social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
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MEM Property Management is ranked 10 among 43 companies in the Condo and Homeowners Associations category

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