Medical Device Depot Healthcare Professionals Reviews and Complaints

Latest Reviews and Complaints

L. Lindgren

Verified customer

New review

Awesome I received my supplies on time

Awesome I received my supplies on time. I recommend this company love love

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K. Bruen

Verified customer

I purchased a product on 6/14

I purchased a product on 6/14. I paid for 3 day ($50) shipping and I expected to receive my product within that timeframe. However, I received my product 8 days later instead. I have attempted to contact customer service via email, but I have not received any response. Additionally, I have tried calling customer service, but I have not been able to reach anyone. My purchase amounted to over $500, and the payment has already been deducted from my account. Despite this, I have not received the product I ordered, and I have been unsuccessful in getting any of my messages addressed.

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3 Medical Device Depot Reviews

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L. Mayert

Verified customer

I ordered the wrong product and Alyssa was prompt to help correct my error

I ordered the wrong product and Alyssa was prompt to help correct my error. Simply great customer service. Thank you!

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J. Swaniawski

Verified customer

Purchased the BD Veritor SARS-Cov-2 Rapid Detection Kits for use at our educational facility

Purchased the BD Veritor SARS-Cov-2 Rapid Detection Kits for use at our educational facility. One month after receiving we realized they were due to expire in 4 days. Because we had a previous supply that we were using (which we then realized had expired approximately 2 months earlier), we hadn't even begun to use the most current shipment. They would not take these back nor give us a refund. My biggest complaint is that nowhere on their website does it state that these kits have a very short shelf life. If they had we wouldn't have ordered as many at one time. This is something that needs to be corrected so that organizations aren't stuck with very expensive kits that are useless.

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Medical Device Depot has received 1 complaints on ComplaintsBoard. The first reported case, I purchased a product on 6/14, was published on Oct 24, 2023, and the most recent complaint, Awesome I received my supplies on time, was posted on Oct 24, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Medical Device Depot Legit?

Medical Device Depot earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Medical Device Depot to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Medical Device Depot is known for their high standards and safety. If you're thinking about dealing with Medical Device Depot, it's wise to check how they handle complaints.

We found clear and detailed contact information for Medical Device Depot. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Medical Device Depot has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Medicaldevicedepot.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Medicaldevicedepot.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Medicaldevicedepot.com you are considering visiting, which is associated with Medical Device Depot, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Medical Device Depot as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Medical Device Depot have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Medicaldevicedepot.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

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