Massachusetts Health Connectorlong waits / understaffed

J
This review was posted by
a verified customer
Verified customer

I am a stay at home mother with a newborn baby. My sitter was unavailable, so i had to bring my child with me to the worcester office to provide proof of identity. Literally show a birth certificate and ss# . Two hours later, i am still here waiting. Why are you so understaffed? You are setting your employees up for failure. Two more employees in this office would have it running much smoother.

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