Marine Part Depot

I ordered three different stainless steel parts. Two of the parts rusted the third was defective. I foolwed the site instructions returned the defective part via FedEx and have a receipt. Parts depot has ignored my emails and has not refunded for the defective parts.

I've ordered three items from them. The first two are poor quality stainless that rusts. The last order was antenna bases which were were defective. I returned the antenna bases via FedEx, and have a receipt, in accord with their written return policy. I received nothing back from them and they do not respond to my emails.

Ordered screws from marinepartsdepot.com. Couldn't use them, returned them as instructed. Will not return money or answer emails or phone calls. Return policy is within 365 days, I returned within 2 months to an address they supplied when I emailed asking for instructions. USPS says it was delivered. I'd ordered a couple of items from them with a satisfactory conclusion. I then ordered a 100 #8 x 1 SS screws. When they arrived they were huge and not #8's. Their return policy says you have 365 days to return. I could not use this size so I emailed them and questioned how to return. They replied with an address. I mailed them back, got USPS notification of delivery and waited 2 weeks for some activity. Nothing happened so I emailed them 3 times with no response. So I called the phone number, a robot answers and says "leave a message" and nothing happens. I've called a different times to make sure they're not away from the phone, no response.