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MakeYourOwnJeans.com Customer Care Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

MakeYourOwnJeans.com

606, V.K Ind Est, Pais Street, Near Simplex Mills, Byculla (W)
Mumbai
India - 400011

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MakeYourOwnJeans.com Complaints & Reviews

Makeyourownjeans.com / jeans

Ne
Nov 08, 2018

Makeyourownjeans.comSent me the wrong jean color, it smelled like a sewer, had animal hair on it. Was polite to the sales rep, got horrible, dismissive attitude. Spent a month trying to get her to see it was incorrect. Finally had to create a photoshop color code to prove to her they screwed it up. FINALLY...

Makeyourownjeans / Incorrect size

Da
May 20, 2016

Do not order anything from MakeYourOwnJeans because these guys are highly unprofessional and the worst part is that they do not honor exchanges and refunds! Ordered a pair of jeans and received the wrong size. I immediately contacted customer service and asked for a replacement and they...

Makeyourownjeans.com / Just a scam

Ji
Feb 15, 2016

I accidentally found this website and was amazed how professional and reputable it looked. So I decided to give it a try. I ordered some good looking jeans and was super excited about my purchase, until I received it. Jeans looked nothing as I expected and they were way to small for me. So...

Makeyourownjeans.com / I'm so disappointed!

Ch
Jan 22, 2016

After searching the internet for high quality Jeans I found Make Your Own Jeans website. I found perfect jeans for the good price and ordered them the same day. I was very excited because jeans I ordered looked gorgeous. It took several weeks to receive my purchase. When my Jeans finally...

Makeyourownjeans.com / Production Issues and Customer Service

Re
Jan 19, 2016

I have mixed feelings about this site. I ordered 3 pairs of jeans over 3 months. The price is the best you will find for custom made jeans. All in, each pair was around $70 delivered. The jean material was ok, a little on the thin side when compared with Levis, but they tell you the weight...

Makeyourownjeans.com / Problems with the sizes and company doesn't accept returns

Gu
Sep 07, 2015

I won’t advise other users to buy from the company www.makeyourownjeans.com. I have ordered jeans and measured myself, but the jeans arrived too small. I wanted to return jeans and get the refund, but the seller told me that they didn’t accept returns. I wasted about $100 for the jean...

Makeyourownjeans.com / I have given up trying to get my money back and am posting on line my dissatisfaction

Lo
Jan 24, 2013

The customer service at Makeyourownjeans.com is horrible. I ordered the "fashion" rivets for my jeans and when they arrived they were 3x the size of a regular rivet. There is no mention of the size difference in the catalog. They blamed me "the customer" saying "there is no mention of the...

Makeyourownjeans / A complete scam

Yj

A complete scam. They take your $60, make you shoddy jeans, and then refuse to refund your money. I gave my exact measurements and the jeans!

Makeyourownjeans.com / They charged me more than what my invoice shows

Gi

I sent measurements per their specifications. The jeans I got were 1/2″ to 3″ off in many areas. Multiple emails to them regarding the problem get boilerplate responses or “We didn’t get your previous email due to technical difficulties, please resend. We await your...

Makeyourownjeans.com / People like them are a disgrace to their country and to business on the net in general

Mo

I sent measurements per their specifications. The jeans I got were 1/2″ to 3″ off in many areas. Multiple emails to them regarding the problem get boilerplate responses or “We didn’t get your previous email due to technical difficulties, please resend. We await your...

Makeyourownjeans.com / Do not give this company your money

Jo

I ordered a pair of jeans from this company and when they arrived, the buttons on the front were too big for the button holes, so I could not get the jeans unbuttoned to get them on. When I emailed the company they responded by saying they do great work, have lots of great testimonials on...

Makeyourownjeans.com / horrible product and service

Ka

I ordered a pair of jeans from this company and when they arrived, the buttons on the front were too big for the button holes, so I could not get the jeans unbuttoned to get them on. When I emailed the company they responded by saying they do great work, have lots of great testimonials on...

Makeyourownjeans.com / product was a joke

My

My experience with makeyourownjeans.com I thought I’d give it a chance, knowing full well that the manufacturing process was done in India. I do however, wish at this point (one month after ordering) that I hadn’t, since I am now out $127, and have no product to show for it. I...

Makeyourownjeans.com / horrible quality

Ra

This company has the worst customer service i have ever encountered. Jeans arrived were several inches smaller than those i ordered in every dimension. They have refused a return or refund. i am stuck with a $60.00 pair of children's jeans. I will never buy from this company again. Sincerely, Ragen

Makeyourownjeans.com / Rip off

This company is such a scam. I ordered from them twice. The results were so bad that I cannot imagine that the good reviews here are not written by someone in their company. And I feel sure that they remove any negative reviews from the website. My first order for a pair of jeans was to be...