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CB Appliances, Electronics and Technology Review of Mackey Home Appliance
Mackey Home Appliance

Mackey Home Appliance review: Midea dishwasher

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6:53 pm EDT
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Bought Midea dishwasher on Jan. 10.2022 from Mackey Home Furniture and Appliance. I used it 3 times and noticed floor in front of dishwasher was wet. I unplugged D W. I am unable to sit on floor so had to wait till son could come and turn water off to D W. I went to Aaron Mackey and told him of situation, He gave me number of Midea's insurance co. I talked to customer service and emailed them also. They sent a man out to put in new part twice. He refused to fix it since it was still in cabinet. I finally wrote Midea again by email. Ms Starling said to send pictures of damage. I sent them by regular mail so I had proof they got the information. Ms Starling informed me she sent it to higher management. In July she notified me that it wasn't manufactures fault that it was installer fault. I called Mr Mackey and he said I had to get installer that he sent to fix repairs not him. I don't remember installers name but might have been Chase. I did not talk to Chase because he worked for Mackeys. I personally had to get a contractor out to fix my flooring and will have to pay plumber to install dishwasher. the total cost of repair was $6,200. It should have been a simple repair if Mackeys would have fixed in February. ticket number from customer service was [protected] I do not know how to down load pictures to this report. Think I can send by email if I have address.

Desired outcome: I want my 6,200 dollars that was used to repair flooring and under dishwasher.

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