I tried to place an order on the 2nd of October 2022 to purchase some wigs I made an attempt twice and it was declined and the third time it went through. I was debited for $99.99 for the items I ordered however after receiving the email confirmation I then realized that the website was suspicious because of the contents of the email and there was no contact details or date of delivery etc. I tried to send an email to the mail via the same email address ii received the confirmation from but it bounced back.
I was debited for $3 again on the 4th October, 2022 tagged "bank charges" from the same merchant. I had to go to my bank and request a new debit card to avoid further unauthorized debits from the merchant.
Kindly assist to get my money refunded as I do not believe this is a genuine website at all.
Desired outcome: I would like to get a refund.
I think I have been scammed also. I placed an order on October 6th, paid additional shipping to have it sent within 12 hours, and today I don't have anything. I got a shipping confirmation email, but when I clicked on it, it stated that a label was created, and USPS are waiting on the package. I am about to contact my bank to get my money back. The customer service email they have on the site comes back INVALID...
People need to get a job and stop scamming people out of their hard-earned money!