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LoseTheBackPain

LoseTheBackPain review: heal n soothe

L
Author of the review
4:33 pm UTC
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HI,
I am complaining about the 2nd bottle of Heal N Soothe which i received from you, and which i did not order, and money has been taken out of my account which i did not authorise. I will be sending that package back. I would like that money put back into my account please ASAP.
The 1st Shipment 1D P12022288 was a Free Sample as i was led to believe and i definitly did not need another.
The 2nd shipment ID P11840380 Which i definitly did not order.

Please Reply to my email ASAP

Thank You
Lynda Smallman

LoseTheBackPain response
Feb 04, 2019 1:16 pm UTC
LoseTheBackPain customer support contacts
Address

12600 Hill Country Blvd, Suite R-275, Austin, TX, 78738, US

Website

www.losethebackpain.com

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Hi Lynda,

Thank you for taking the time to leave your feedback. As we need to identify your account to be able to help you, we request that you please contact us with your email address you registered with us and details of the matter via the link below so that we can look into this with you.

https://thehealthybackinstitute.zendesk.com/hc/en-us/requests/new

Thank you so much. We look forward to hearing from you.

Our Best wishes,
Eva Klein
Customer Service Loyalty Manager
The Healthy Back Institute
www.losethebackpain.com
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The complaint has been investigated and resolved to the customer's satisfaction.

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