Longchamp-outlet.com review: I still have not received my bag which I was assured would be delivered by christmas

Another person who wishes they had researched better. I usually have good experiences with ordering online but this time I have been scammed. It is a chinese company...I still have not received my bag which I was assured would be delivered by christmas. When I email them they do respond but will never give me a phone number and their emails are in extremely broken english! I paid through Paypal so I am hoping I will be able to get my money back.