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CB Online Shopping Longchamp-outlet.com
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D
12:10 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Another person who wishes they had researched better. I usually have good experiences with ordering online but this time I have been scammed. It is a chinese company...I still have not received my bag which I was assured would be delivered by christmas. When I email them they do respond but will never give me a phone number and their emails are in extremely...

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G
7:42 am EDT

Longchamp-outlet.com Don't touch this website with a barge pole

I also thought this website an official website and, unfortunately, did not fully check before placing an order. Absolute rubbish! I emailed straight away about returning them and they have tried fobbing me off by stressing that there is a 30% 'restocking charge' even though I stated that the bags were not as depicted on their website (not only imitations but differed from the pictures)! After threatening legal action, they finally sent me the return address (reiterating the 30% restock charge and the refund bank charge!) but I have to say, I am reluctant to return as I do not trust that they will be honest about getting them back. Not quite sure whether I should risk it but I do advise you NOT TO TOUCH THIS WEBSITE WITH A BARGE POLE!

Company Business Name: Longchamp-outlet.com

Country of complaint: United States

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S
6:09 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased Longchamp Le Pilage totes thinking it was an official website, the bags were delivered without any paperwork for returns. I paid $112.00 for the cheapest imitations I've ever seen. There is no way to return them and since I purchased with a credit card, I've registered a complaint with the bank. Don't bother with this website and if you want an imitation try a street vendor instead.

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