Locate Family’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of users are dissatisfied with service.
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my personal data disclosed at their website without permission.
Here is the link https://www.locatefamily.com/Street-Lists/Indonesia/index-1987.html. it is very irresponsible to disclose personal information without permission but you need permission when you want to delete it. It should be my right to delete it or we have to sue this company anyway. I never understand why this website still available not banned by local authority. I am really mad at this absurdity
Distortion of personal information
Hi guys
I am on the list of locate family! Not only have all my information in public view like many people... My case is even worse...
I have a man with my surname under the same address and phone number, exactly as if he was my son! (I am single woman, no children)
Now my partner thinks I have a secret son somewhere.
Please can anyone help?
This is incredibly worrying!
their pushing inaccurate information about us to extract money from viewers
This started on August 13, 2019, when I found my name and my husbands listed on their site, with the wrong phone number, wrong relatives, wrong descriptions and the rest was fabricated. All attempts to remove were circumvented by the company, push this or push that was done, it was still there, asking for proof of who we are; did that by sending address on junk mail. Still not removed, they use Ancestry.com and GenelogyBank as a sister company link, which has their use of the logo makes locate family.com appear a real connection to ancestry, which is another fraud on their part. I am writing the three companies they have used on their site, I am also writing the Attorney General, state and federal, my Congressman, senator, and frankly becoming the biggest pain in their [censored] for the sake of removal of our data.
I have filled out the form over and over again, emailed, talked on the phone, its all a scam used to make money off American researchers, adoptees, and venerable people looking for lost friends. How cruel can a site be listing a dead sister as a living relative, listing people you have no idea who they are or saying you live in apt 13 or have all these other people living there?
What does anyone do, complain, scream, write but nothing works. I am 71 my huband is 80 how about our privacy?
Laura Johnson
Is Locate Family Legit?
Locate Family earns a trustworthiness rating of 81%
Highly reliable. Use their services with confidence, yet trust but verify.
Locate Family has claimed the domain name for locatefamily.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Locatefamily.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Locatefamily.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Locate Family and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Locate Family protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The registrar associated with Locate Family has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
- We conducted a search on social media and found several negative reviews related to Locate Family. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
using personal information without consent
Locate Family is using my and many people personal information without consent and they don't let even remove that information from their website. If we ask for them to remove the information they ask us for our ID card or Drivers license, i think that is an abuse and it should have got do something to stop this privacy abuse, thanks and all regards.
Do not send in any personal information because they won't remove your information. It's a scam site. A couple of years ago I found my personal info on their site and requested it to be removed (no personal info required). They removed it immediately and stated that wouldn't appear again. That was a lie because about a year later it was up again and this time they had a message board linked to my info. This time they wanted personal documentation to have it removed but that only removed some info. My name and the message board would stay up. The lame excuse for this was that they wanted people to meet there. I never authorized anyone to place my name with a message board online. I filed a complaint with the FTC and other appropriate agencies because the company is trying to bypass privacy laws in the USA.
If you do a online search, you'll find a lot of complaints about this website. Also do a search for the phone numbers they use [protected], [protected], [protected]) because there's complaints associated with them too.
phishing and extortion
Locatefamily.com is a website that publishes users personally identifiable information in one consolidated place. They publish the info without users consent - afterwards, they provide you with the option to OPT OUT once you discover it's there.
However, locatefamily.com will refuse to remove any information from their site unless the user provides them with more official records of their sensitive data such as photos, drivers licences, and utility bills. (Chances are they take these photos and sell your licence on the dark web).
To require a user to provide this type of data in order to opt out of a service they never signed up for is both phishing and extortion. Users have no legal obligation to provide copies of drivers licences, photos, utility bills, social security cards, when requesting the removal of their personally identifiable information from their website.
A company who publishes your PII on their website with the intent of collecting even more sensitive PII is extorting users and all companies providing this website with services should consider this a phishing tactic.
USERS HAVE NO LEGAL OBLIGATION TO PROVIDE VERIFICATION DOCUMENTS and/or ADDITIONAL PERSONALLY IDENTIFIABLE INFORMATION TO WEBSITES WHO OPT IN USERS WITHOUT THEIR CONSENT OR ACKNOWLEDGEMENT!
The company is unknown and the website is virtually unreachable. Cloudflare is their hosting provider and Tucows provides them with domain registration protection.
File a complaint with the CPPA - https://cppa.ca.gov/webapplications/complaint
File a complaint with the CA OAG - https://oag.ca.gov/contact/consumer-complaint-against-business-or-company
File a complaint with the OAG or Consumer Privacy department for another state - https://pro.bloomberglaw.com/brief/state-privacy-legislation-tracker/
File a complaint with their domain registrar - https://support.namecheap.com/index.php?/Tickets/Submit/RenderForm/219 + abuse@namecheap.com (https://www.namecheap.com/support/knowledgebase/article.aspx/9196/5/how-and-where-can-i-file-abuse-complaints/)
File a complaint with their web host - https://abuse.cloudflare.com/
File a complaint with the data broker's (https://privacyrights.org/data-brokers/locatefamilycom) congress representative - https://higgins.house.gov/contact/
File a complaint with the data broker's - https://www.nysenate.gov/senators/timothy-m-kennedy/contact
File a complaint with the data broker's mayor - https://www.buffalony.gov/490/Mayor
File a complaint with the FTC - https://reportfraud.ftc.gov/
File an FCC complaint - https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=38824
File a BBB complaint - https://www.bbb.org/us/ny/buffalo/profile/employment-background-check/locatefamilycom-0041-235982924
Contact the EFF - https://www.eff.org/about/contact
Contact CCPA lawyers - https://calawyers.org/section/privacy-law/committees/
Share the above information with Dutch DPA: https://autoriteitpersoonsgegevens.nl/en/contact (https://www.twobirds.com/en/insights/2021/netherlands/finding-locatefamily-com-dutch-dpa-imposes-525000-euro-fine-for-not-having-a-gdpr-representative)
Also their host Linode: https://www.reddit.com/r/phishing/comments/cj4dr9/comment/jwm8gpc/
Locate my family.com based out of Buffalo New York. It’s a scamming site collecting user information. Please report, report, report so they can be shut down!
all these messeges do not relate with area code 651.298.0679 probation with home breath alyzers under word CANADA THEN BLOW WITH A INCLUDED INSURRANCE CHRISTIE LATRAILLES SSI 54.00
Unfortunately the best way is the quality time with them… track them, find them, and beat the living hell out of them. Break their fingers and smash their faces in and take all their money and belongings that you can carry. This is the only way people like them can understand and learn from.
Sooo i Just happened upon this site locatefamily.com by looking into Ancestry.com, their ads are on Google, and everywhere it seems. They have my DEAD grand fathers information displayed, address, phone number etc. and i did try to remove it but did not go further when they requested my information.
My father was recently the victim of another SCAM and by the time he realized what was happening was out of $9800 for a boat that was NEVER DELIVERED. SAD that there are people are out there SCAMMING SENIORS out of their hard earned money and no one is willing to assist, even after calling the BANKS that were involved, filling out the IC3 from for the FBI, Contacting Law Enforcement etc. Wish i knew a ethical hacker that could help lol!
I followed all necessary steps on their website to opt out and to remove a "Public" message 5 days ago. Nothing has been done. I'm being stalked and harassed by somebody. Identity theft and I must have this removed. Do you have any more resources I can use. I never gave them approval to use my name or information.
Thank you,
tinafasso@yahoo.com
info @ locatefamily.com is the email.
info@locatefamily.com - feel free to email them as many times as you want. It's an automated service but maybe someone will see.
Hello everyone,
After more than 600 emails, I finally got the attention of this company.
Unfortunately, I didn't get the total removal of my data from their site, but only part of it.
The tool that has allowed me to put them the misery is the Email Looper Lite, available at the following address:
https://softcorner.net/en/e-mail-looper/
Attention, if you use this tool with your personal email, Locate Family may be marked it as junk.
As recommended on the site of the application, create a secondary email address.
For more info, don't hesitate to contact the developers of this app.
https://rdpguard.com/free-whois.aspx?ip=204.19.19.66
Overview of Locate Family complaint handling
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Locate Family Contacts
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Locate Family emailslegal@locatefamily.com100%Confidence score: 100%Supportinfo@locatefamily.com77%Confidence score: 77%supportleavemessage@locatefamily.com60%Confidence score: 60%leavecomment@locatefamily.com60%Confidence score: 60%
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Locate Family address350 Main Street, Buffalo, New York, 14202, United States
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Locate Family social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Locate Family contacts
Recent comments about Locate Family company
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