LocalCoin.ca
reviews and complaints

Hi my name is Leslie and I used one of your machines at 1561Durham Region HWY #2 in Courtice Ontario. I was using the Bitcoin machine to send money for a bill. I followed the instructions all the way to last one. The first receipt I got back was #R81YBM for 900.00, my second one was R88MSR for 950.00, the times for these were 10:44:33 and 10:50:17 . This last one was for 150.00 but when I was finishing I noticed an error with my email so I corrected where I seen the error and pushed done. The screen went back to the original screen with the B and L on the front. I just didn't receive the last receipt and the company is looking for it. I need the to verify that it was payed, is there anyway you can help me with this or I'm going to have to pay it again. Thank you. Leslie Hunter . Email is leslie.[protected]@hotmail.com

I send money to my family $900 and they only received $600 I want to know why was so much fees charged this is my transaction ID RCEISS I am not happy I need an explanation please I had thought you charge $20 plus 3% but this has really shocked me I am waiting for a response back thanks that money was for my sick sister and she did not get enough mon mey for medi

HI. I want to say... I have purchased some litecoin at one of their atm and they have failed to proceed the transaction giving my a number to contact, after I spoke with them my money still haven't being sent to me, them I have their terms and conditions link I want to open your eyes about the random scam because must of the time the proceed the transaction but x number of random time the take money without giving the crypto the atm say transaction failed provid a transaction number and number to contact them by phone same story just be aware of this.

The purchase and sale of any digital currency is a high-risk activity. Digital currencies are subject to unpredictable price fluctuations and the purchase or sale of digital currencies may result in partial or complete loss of funds. As a condition of using our Services, you agree to assume all risk associated with the purchase, sale, trade or exchange of digital currencies and further agree that you will not hold Localcoin liable for the loss of any funds, either fiat or digital, incurred as a result of using our Services. If you do not agree, do not use Localcoin's Services;

Went to do a bit coin sale at an ATM. Send my $800 worth of bitcoin. They told me afterwards that there wasn't enough money to cover that transaction. I have contacted support but still no help. This doesn't seem like the first time something like this is happened with those types of Bitcoin ATMs. There should be some sort of legal recourse that this many to satisfy customers could take. Still waiting on a call back from support. Should be getting interest for waiting this long. They're probably trying to flip my money before they give it back.

Bought a flexepin voucher (bitcoins) with 156$ cash. There was a 6$ fee, enter it on the official website (flexepin.com does not offer a secure connection) and pouf its gone.
No refund available

I bought a visa online from this company. Put 5000cad worth btc on it. Was told it would be 2-5 business days for delivery. It's been 10 days since. I've emailed twice no reply. Says on the website 24hr call service. I called twice during business hours. Phone went to voicemail and even worse the mailbox was full. Not sure how the people are running this company. But I hope that me possibly losing $5000 will teach people not do business with this company. If anyone has any idea of how I can get my money back to a way to contact this company please contact me. [protected]

I made a transaction two nights ago, I accidently put in a ethereum address as I had been checking the blockchain wallet charts for it and somehow switched to it. I had no idea. So when I went to redeem my flexepin, it said invalid address format.
It took them until yesterday to tell me that. They said to send them the correct address and they would send it. Now today they tell me they are very busy and have to do a couple things to check that it's not a fraudulent activity.

I sent them the receipts of the flexepin, screen shots of the wallet address from my wallet that I accidentally put in when redeeming, screen shots of the flexepin redemption showing the confirmation code undernwath the ether wallet address, saying invalid crypto format, I sent a picture of the correct wallet address and the screen cap of it.

What else is there to possibly check? I may of made a mistake but it's very easy to send me my Bitcoin. I have spent a lot of money using local coin and they treat their customers like crap. I call and they pick up the phone and hang up. I just want my Bitcoin! I can't wait the weekend for it! This is really messing up my week.
Just send me my Bitcoin ! It's obviously not fraudulent and it's VERY easy!
After this I will never use local coin again. It's much less stress to go to the Bitcoin ATM. I mean honestly. Don't waste your money. If there's any kind of error it could take a week or weeks to get your Bitcoin.
I'd rather not enable bad customer service.
So now I will sit here watching it get closer to 7pm hoping they send me my Bitcoin soon so I can finally complete a really important transaction before it's too late.