Lisette Neubauer review: Butchered my hair

Lisette cut my hair a couple of years ago and I loved it. I decided to use her again and told her the exact same instructions as the first time. This time she butchered my hair. I asked her to come and fix and and she butchered it more. This is the worst cut. Totally out of style and I lost 6 inches to 10 inches in certain areas. I wanted maybe 3 inches off total.