Menu
Liberty Power
Liberty Power Customer Service Phone, Email, Contacts

Liberty Power
reviews & complaints

www.libertypowercorp.com
www.libertypowercorp.com

Learn how the rating is calculated

1.6 29 Reviews

Liberty Power Complaints Summary

4 Resolved
25 Unresolved
Our verdict: With Liberty Power's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verified
The authenticity of the customer service contact information for Liberty Power has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Liberty Power. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Liberty Power reviews & complaints 29

Sort by:

Newest Liberty Power reviews & complaints

ComplaintsBoard
G
1:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Liberty Power Rediculous rates and fees

Do not ever get involved with Liberty Power for your electric provider. They are a complete ripoff. They are charging me 8.88 per kilowatt hour and Penelec's rate is
6.86, which is alot cheaper if I would have never switched. They quoted me $908
for an early termination fee, which is more than any other company that I know of.
I wanted to put in solar panels and now I cant unless I pay this termination fee. The
other companies will give you an automatic drop under these circumstances but not
liberty. Everybody I know who is under contract with Liberty Power is paying far more
than any other company that I know of. Stay completely clear of these ripoff artists.

Read full review of Liberty Power
Hide full review
ComplaintsBoard
C
6:49 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Liberty Power Harassment

Liberty Power has called my parents, keeping my dad on the line for an hour. I had to physically hang up the phone. I called Liberty back, advising them to cease and desist. Guess what, the same guy called back the next night, after 8: 30 pm. I have registered a complaint with Pura, and advised CL&P to keep info private. They are also on the Do Not Call List. Please do something with these people!

Read full review of Liberty Power and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
M
M
mark2k
, US
Nov 13, 2018 7:07 pm EST

This company is a fkin scam it sucks big time

C
C
chichuahua
, US
Sep 11, 2018 1:01 am EDT

I am on a do not call list yet this electric supplier calls me daily. I spent time calling their customer care line and asked to be removed and yet they still call me EVERYDAY... HELP!

S
S
Scam beware
Chicago, US
Dec 16, 2013 9:09 am EST

They can call as often as they want. The only way to stop the calls is to ask them to put you on the do not call list. This is the most deceptive company out there. They are making millions of money by slamming. lying and causing people headaches. I feel sorry for those that sign iu with them. There are so many complaints on the internet about them. Beware of this company they will harrass you until the end. DO not sign with them or you'll never be able to get out

T
T
thisman
New Rochelle, US
Oct 31, 2012 4:26 pm EDT

Tell them this "type in your computer there that if one more person calls I will answer with an air horn blaster to their ear. Consider this as your warning. Did you type that in there? Yes? Good." Now if they call guess what you will do? Blast an air horn from a $ store into the phone.

D
D
DEZEL
, US
Oct 19, 2012 8:46 am EDT

They call about renewing your contract months in advance. We too are being harassed by them and no matter how many times you tell them to stop calling you, they change to a number that doesnt show on caller id and continue to call, trying to force you to renew your contract. THAT'S PURE HARASSMENT TACTICS.

ComplaintsBoard
D
5:32 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Liberty Power Fraud, Illegal Use of Personal Information

On July 23, 2012. Liberty Power Corp sales representative Samira Siedge (Rep# 8013) approached my mother at her residence and offered to sign-up for a special program that would allow her to receive a discount to electricity bill. Siedge said that Liberty Power Corp is an affiliate of PECO Energy and provides a discounted program to the residents of Philadelphia county on behalf of PECO.

After I carefully reviewed the copy of the contract I realized that Liberty Power Corp is not affiliated with PECO Energy and that they signed up my mother for a much higher rate than PECO provides. I have chased Siedge down and asked her to return the account agreement and the PECO energy bill that she took from my mother. Siedge refused to return the account agreement even though the contract specifies that it can be cancelled within 3 days without a penalty.

When I asked her to return the account agreement again and said that I am going to call police she called her partner (black male, did not have identifying badge) who had threatened to physically injure me if I will attempt to call police. Then they both left the apartment complex.

I have immediately called Liberty Power Corp customer service line and notified them not to process this account. Their customer service representative said that my request was processed and gave me confirmation number: 1-[protected]. After researching customer complaints on the web, I am pretty sure that my request will not be processed.

I strongly advise you not to provide any information to Liberty Power Corp representatives. THIS IS FRAUD.

For those who already suffered from Liberty Power, we should collaborate to file a collective complaint and report Liberty Power to the appropriate regulatory bodies.

Here is my contact information, if you want to get in touch:

Daniil Krivov
[protected]@yahoo.com
[protected]

Read full review of Liberty Power and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
L
L
Larry Heitman
, US
Apr 19, 2020 2:07 pm EDT

Daniil, if you still want to talk, i have a lulu of a case in Texas.

Larry Heitman
lphetiman@comcast.net

C
C
Cheeseburger9418
, US
Jul 24, 2012 6:07 pm EDT

YEAH THEYRE SCAMMERS!

ComplaintsBoard
I
8:25 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Liberty Power Fraud

Hey guys so my dad didn't know about all this fraud he signed the agreement with them, they told him that we wouldn't pay for some extra taxes. I did some research because this look to suspicious and i found out is a fraud what should we do any help?

Read full review of Liberty Power
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
8:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Liberty Power Cancellation

I just signed up a 1 year contract w. Liberty power. After one day, i want to cancel it. I called, one of rep. Told me that i can cancel it without any termination fee since the contract still not in effective. He transfer me to the cancel line, but one of rep. Told me that i need pay early termination fee, even the contract still not enter yet! Wow, what a bad company, they bind me up. They told me that in nj, even you just signed a contract after one minute, you need pay the cancellation fee. I told her, the sales rep. Is not state that the contract has early termination fee. I am very stupid signed the contract without read it. The liberty power doesn't care about it, just to bind you up, and charge you the cancellation fee. Beware of the liberty power sales rep.

Read full review of Liberty Power and 2 comments
Hide full review
2 comments
Add a comment
J
J
JJAB
Norristown, US
Jan 19, 2013 9:12 pm EST

Im pretty sure that NJ has a 3 Day Cancelation Period to Rescind on any contract that is signed. If its dated and signed and its within 3 days NJ 3 Day Rescinding Period Law will protect you from paying the early termination fee. It will be very helpfull if you contact the NJ Power Authority. They oversee all utility companies are following state laws and guidelines. They actually make and enforce the laws to protect you as a consumer of electric and gas.

C
C
Cheeseburger9418
, US
Jul 24, 2012 6:49 pm EDT

Did you end up canceling it and how?

ComplaintsBoard
H
9:53 pm EST

Liberty Power Not worth it, stay where you are

Companies I hope you are lucky enough to check out this company before signing on. They will lie thier way. Not worth it, stay where you are

Read full review of Liberty Power
Hide full review
ComplaintsBoard
A
3:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Liberty Power - Forgery

Sold me electric at a less expensive rate in a 2 year contract and it was actually more expensive. When I tried to change suppliers, they threatened a large fee, which obviously made it unwise to change. I stayed for the two year contract and then went to change and they called to say I signed a three year contract; which I did not. I asked for proff; they...

View 0 more photos
Read full review of Liberty Power and 5 comments
ComplaintsBoard
T
9:27 pm EDT

Liberty Power Stay away

This is a branch office or franchise of a company based out of Ft, Lauderdale Florida that recruits manpower off of the internet with the inducement of an "hourly wage" to "network" with small business owners for them via telephone. Instead its a job dialing at-random as a cold calling telemarketer and you will be paid on a needs basis once or twice per month and the amount will be indiscriminate. At one point they may try to turn you into a door knocker and pay you on a rewards basis with no gas card, no mileage reimbursement, no support materials. They seem to have learned sales and marketing from listening to Howard Stern broadcasts because they give pep talks like they belong on Last Comic Standing. I kept expecting paper managers Jesse or Eric to yell "Ba-Ba-Booey" at the staff. My advice is to avoid contact with these unemployed car salesman both as a staffer and as a potential customer.

Read full review of Liberty Power
Hide full review
ComplaintsBoard
L
12:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Liberty Power - Beware

Liberty Power is an independent Electricity Supplier, serving the needs of tens of thousands of business customers in 12 states across the country where there is a choice of energy suppliers. This national coverage provides our customers with the benefits of a strong purchasing team and expertise in understanding the needs of a large base of busine...

Read full review of Liberty Power and 87 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Liberty Power customer service

Phone number

1866 769 3799

Website

www.libertypowercorp.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Liberty Power?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Liberty Power Customer Service. Initial Liberty Power complaints should be directed to their team directly. You can find contact details for Liberty Power above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Liberty Power. Discuss the issues you have had with Liberty Power and work with their customer service team to find a resolution.