lexus of edmonton review: bruce kirkland 1

I put in a deposit on a used vehicle, before picking up the vehicle I changed my mind after talking to a few friends and them telling me their bad experience with bruce kirkland the GM. I talked to the used car manager and he said he doesn't have the authority and that I would have to talk to the GM. I go talk to the GM who was ignorant and rude. He would not give me back my $500 even though the vehicle was still on their lot. I am a student but he did not care he just cared about the $500 that isn’t a lot to a company but is huge to a full-time student.