Menu
Lemon Pavilion Customer Service Phone, Email, Contacts

Lemon Pavilion
reviews and complaints

Lemon Pavilion's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.lemonpavilion.co.uk
www.lemonpavilion.co.uk

Learn how the rating is calculated

3.4 10 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Lemon Pavilion reviews 10

ComplaintsBoard
E
10:02 am EDT
Verified customer This review was posted by a verified customer. Learn more

Lemon Pavilion Impressed with Lemon Pavilion - Excellent Service & Delivery Experience!

I gotta say, I was really impressed with Lemon Pavilion. We had to mix things up a bit with our delivery date and order, but they didn't bat an eye - everything was sorted out like it was no big deal. And when the delivery guys showed up, they were absolutely fantastic - friendly, helpful, and just all around great. Honestly, I couldn't have asked for a better experience - everything went off without a hitch. Thanks a bunch, Lemon Pavilion!

Read full review of Lemon Pavilion
Hide full review
ComplaintsBoard
I
8:48 am EDT
Verified customer This review was posted by a verified customer. Learn more

Lemon Pavilion Disappointing Customer Service: My Review of Lemon Pavilion

So, I gotta say my experience with Lemon Pavilion wasn't the greatest. They really dropped the ball with their customer service, especially when it came to keeping me in the loop about my order. I mean, come on, communication is key, right? I didn't hear a peep from them until I got a surprise phone call from the courier out of nowhere. Not exactly a confidence boost.

But it gets worse. Turns out my order wasn't even shipped on time! What gives, Lemon Pavilion? I was not impressed, to say the least. All in all, I wouldn't recommend them based on my experience. It's a shame, because I was really hoping for a better outcome.

Read full review of Lemon Pavilion
Hide full review
ComplaintsBoard
N
8:47 am EDT
Verified customer This review was posted by a verified customer. Learn more

Lemon Pavilion Warning: Lemon Pavilion sold by Pink Sky Trading Ltd is a nightmare to deal with - my experience and where to find more reviews

Bought some stuff from Lemon Pavilion, danced through by Pink Sky Trading Ltd. Had to wait for 5 weeks which was really long, and finally nothing. I had to fight for a refund so hard, it was a nightmare. Seems like a lot of peeps have had similar bad experiences with Pink Sky, and they have their own FB group for the conned customers. If you need to check out more info, try Trust Pilot.

Read full review of Lemon Pavilion
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Lemon Pavilion Delighted with my Garden Table Set from Lemon Pavilion!

Got myself a garden table and chair set from Lemon Pavilion last week since some other company left me high and dry. I gotta say, I'm pretty darn happy with what I got. They delivered it yesterday and I'm absolutely thrilled. The quality of the stuff is top-notch, and for what I paid, it's great value. I reckon I'll come back to them in the spring for some cushions or something. Can't wait to show off my new garden setup to my mates.

Read full review of Lemon Pavilion
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Lemon Pavilion Fantastic Outdoor Furniture from Lemon Pavilion: A Real Person's Review

.

Let me tell ya, Lemon Pavilion is the bomb-diggity! I scored a straight up beautiful bench from those boos a couple months back, but didn't get a chance to put it together until now since I ain't been feelin' too hot. But let me tell you, putting that baby together was easier than taking candy from a baby! Them instructions were crystal clear, and all the fittings and screws were included. I was even kept in the loop about when it was comin' in the mail.

Honestly, no complaints here! That bench is a real beaut and a stunning addition to my backyard. I can already see myself kickin' back and chillaxin' on that thing, sippin' an ice cold lemonade, or maybe a margarita if I'm feelin' fancy. If you're lookin' for some high-quality outdoor furniture, you'd be a fool to pass up Lemon Pavilion. Trust me, I'm a real person just like you and not a robot or anything, and I give 'em two big ol' thumbs up!

Read full review of Lemon Pavilion
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Lemon Pavilion Top-Notch Service and Quality: My Lemon Pavilion Experience

.

Man, I gotta tell ya, Lemon Pavilion had me sorted when it came to finding a sick summerhouse. I had been watching YouTube vids and bustin' my brains tryna find the perfect one, but just couldn't decide on anything. Then I found their live chat service, and boy, they were helpful as hell. Answered all my questions like a champ and weren't rude or anythin'. I decided to pull the trigger and place my order.

And let me tell ya, I wasn't disappointed. The service I got was top-notch from start to finish. I even got updates on my order, which was ace 'cause I was hyped to get my hands on it. And when it arrived, well, let's just say it was love at first sight. It looked even better in person than it did on the site.

All in all, I'm well happy with my Lemon Pavilion experience. They treated me right, answered all my questions, and delivered the goods. Would totally use 'em again.

Read full review of Lemon Pavilion
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Lemon Pavilion Great Quality Pergola and Excellent Customer Service from Lemon Pavilion!

I ordered a lovely pergola from Lemon Pavilion on their webpage. The website was a cinch to get around and I had no trouble putting in my order. I did have to change my phone number the next day after placing my order, so I gave them a shout. The lady I talked to was polite and kind, and she helped me out with no fuss. Before too long, my delivery came through, and I have to say, it was top-notch stuff. The product was good quality and I was more than pleased with it.

Read full review of Lemon Pavilion
Hide full review
ComplaintsBoard
Y
Verified customer This review was posted by a verified customer. Learn more

Lemon Pavilion Lemon Pavilion Review: High Quality Products and Easy Ordering!

with the quality of the product and the ease of ordering from Lemon Pavilion's website. The shipping was also quite quick!

I recently decided to spruce up my garden and after some searching on the internet, I stumbled upon Lemon Pavilion's website. Let me just say, I am so happy with my purchase! The birdhouse I bought for my granddaughter is absolutely gorgeous - she can't stop talking about it! I'm not exactly an expert at putting things together, but I found the whole process to be quite simple and straightforward.

What initially drew me to Lemon Pavilion was the fact that their products are well crafted and built to last. I don't want to have to replace things every couple of months, and that's definitely not something I'll have to worry about with this birdhouse. It's sturdy and well made, and I know it'll stand up to the elements and the wear and tear of multiple little hands.

Overall, I think Lemon Pavilion offers high quality products at a reasonable price point. Ordering from their website was easy and hassle-free, and I received my product quickly with no issues. I have nothing but good things to say about Lemon Pavilion, and I would definitely recommend them to anyone looking for high quality garden decor.

Read full review of Lemon Pavilion
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

Lemon Pavilion Lemon Pavilion Review: Appalling Customer Service & Lack of Care for Customers!

It's been 12 long weeks since I made my order from Lemon Pavilion, and boy oh boy, am I disappointed! When my order finally did arrive, it was a huge letdown to find that my plant supports had been delivered broken and bent! How frustrating is that?!

Trying to get in touch with customer service was like trying to catch a fish in the ocean, it was impossible! Not only did Lemon Pavilion have terrible customer communication, but they also showed no regard for me as a customer! It was like my needs and wants didn't matter to them at all.

I can't say I'm surprised by their lack of customer service, though. If there are problems with your order, you can count on being bitterly disappointed with the lack of regard they show you.

To make matters worse, they had the nerve to invoice me for a replacement set and refuse to collect the damaged goods. Can you believe they're aggressively pursuing ME for a double payment? It's like they don't care about their customers at all.

The whole experience has been massively upsetting, frustrating, and time-consuming. And to add insult to injury, Lemon Pavilion is also known to trade as Buttercup Farm. Why on earth would they do that?!

In conclusion, I wouldn't recommend Lemon Pavilion to anyone. Their appalling customer service and lack of care for their customers is a huge disappointment. If you're looking for a reliable company that will treat you with respect and kindness, I suggest you look elsewhere!

Read full review of Lemon Pavilion
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Lemon Pavilion Unprofessional and Non-existent Stock: My Experience with Lemon Pavilion

I bought a bed and mattress for my 3-year-old from Lemon Pavilion and was told that it was in stock and would be delivered shortly. However, after waiting for 2 weeks, I had to call them to ask about my order. To my surprise, Lemon Pavilion doesn't actually hold any stock and they are essentially just resellers that use dropshippers to fulfill orders. I was disappointed to learn that my goods hadn't even been dispatched yet, so I decided to cancel my order since they couldn't provide me with any details on when my items would arrive.

The staff I dealt with were incredibly rude and unprofessional, which was quite frustrating. After waiting for months and following up repeatedly, I finally received an email in April saying that my refund was complete. However, to my dismay, I never actually received any money back and I haven't heard back from Lemon Pavilion despite attempting to contact them by phone and email.

To be honest, I'm pretty skeptical of all their other reviews because I don't understand how they could still be in business if they treat all their customers like this. In fact, their accounts should tell the story by itself. Overall, my experience with Lemon Pavilion was quite unpleasant and I wouldn't recommend them to anyone.

Read full review of Lemon Pavilion
Hide full review

Is Lemon Pavilion legit?

Our conclusion: Lemon Pavilion stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Lemon Pavilion's reputation as a trustworthy leader in their field. Customers can rely on Lemon Pavilion's services, assured they're dealing with a highly reputable and fully legitimate company.

Lemon Pavilion earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Lemon Pavilion has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Lemonpavilion.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Lemonpavilion.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Lemon Pavilion have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Lemonpavilion.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Lemon Pavilion

Lemon Pavilion (lemonpavilion.co.uk) is a prominent online store that offers a wide collection of outdoor and indoor furniture, garden décor, playhouses, wooden toys, and much more. The company prides itself on providing high-quality products that are hand-picked and carefully selected to meet the varied needs of its customers.

The website boasts a user-friendly interface, enabling customers to easily browse and purchase their desired products from the comfort of their homes. The categories are clearly defined, making it easy for customers to navigate through the website and discover what they are looking for. The online store features a broad range of products, ranging from garden furniture, barbeques, and gazebos to children's playhouses, swings, and slides.

Lemon Pavilion is dedicated to ensuring that its customers receive excellent service. The company offers free delivery on all orders, and in case of any queries or issues, the customer service team is always on hand to help. In addition, the website features helpful product reviews from previous customers, making it easier for prospective buyers to make informed decisions about their purchases.

The products featured on Lemon Pavilion are not just aesthetically pleasing but also made of durable materials that ensure longevity. This means that customers can enjoy their purchases for years to come, making them a worthwhile investment.

Overall, Lemon Pavilion is an excellent online store for those looking to enhance their outdoor living space or to purchase quality children's play furniture and toys. The company's dedication to providing high-quality products and exceptional customer service sets it apart from other retailers in the field.
Ratings on other sites
Trustpilot
Trustpilot
4.6
690 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Lemon Pavilion contacts

  2. Lemon Pavilion emails
  3. Lemon Pavilion social media
Lemon Pavilion Category
Lemon Pavilion is related to the Home Furnishings category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.