LashKaraaOrder didn't arrive


I bought two dress from this site and my order was placed back in October. It is now late November and still no sign of my order. Customer service replied only once and they said that I need to be more patient. That was all they said. They did not tell anything about my order even thought I asked them about my order status and delivery date.
I'm still trying to get some information but they simply do not reply. I have no idea what to do.

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