The complaint has been investigated and
resolved to the customer's satisfactionResolved La Rosa Del Monte — Still waiting for my refund
resolved to the customer's satisfaction
On the ended of May 2008 I sent from Puerto Rico to Orlando my computer and paid insurance and for delivery for it... In July 2, 2008 I called them and they told me they received it but because they have not route for my area they can't deliver so, I told them I will be pick up the next day and they agree also, they told me that they will be refund the delivery charge and today is 1/07/09 and I still waiting on that refund. Also, I spent more than $500 fixed my computer because the heat damage the mother board and other things and they said the only thing that they cover is if it lost or broken not inside parts or electronics parts. I called NY and Orlando offices several times and they don't care. PLEASE BE AWARE DO NOT MAKE BUSINESS WITH THIS PEOPLE.
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