Kinetics review: Watch and app

I have been trying to contact this company for over a month to return the watch I purchased. They don't answer emails or phone call. Leaving a message is pointless, as they don't respond to my requests for contact. Now they are charging me a fee for an app I haven't downloaded nor can I use. I ordered the watch 3/6 and have been trying to contact them ever since. Has anyone had any luck with this scam company?