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Kinetic Customer Service Phone, Email, Contacts

Kinetic
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shopkinetic.co
shopkinetic.co

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4.4 25 Reviews 3 Complaints
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Kinetic reviews 25

ComplaintsBoard
E
12:00 am EDT

Kinetic Mixed Feelings About My Experience with shopkinetic.co

As a customer of shopkinetic.co, I had a mixed experience. The website layout is clean and easy to navigate, making browsing products a breeze. However, the shipping process was a bit slow, and the customer service could be more responsive. The quality of the products is decent but not exceptional. Overall, shopkinetic.co has potential but needs improvements in shipping times and customer service.

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  1. Pros
    1. Innovative fitness tech
    2. Personalized workout plans
    3. High-quality equipment
    4. Diverse product range
    5. Expert-led fitness guidance
  1. Cons
    1. Limited Product Range
    2. Relatively New Brand
    3. Niche Market Focus
    4. No Physical Retail Presence

Kinetic complaints 3

ComplaintsBoard
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12:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered 3 of these watches and 2 chargers. I have been emailing back and forth with this company for over a week now, to send me a return address label. In stead they gave me money back for one watch and said keep it. I again wrote and said, the people I wanted them for don't want them. They keep responding with, can you explain why? I again returned...

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10:27 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Trying to get return authorization number for return of kinetic pro watch for refund but not getting anybody to help me shipped from fulfillment center po box 32017 lakeland fl 33802

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ComplaintsBoard
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3:26 pm EDT

Kinetic Service/new service

My husband and I recently requested internet service through wind stream kinetic.
We were dragged around and left hanging since last month.
Now they tell us our box is full! And that we will have to pay 30, 000 for construction to get to our house.
Our house has been in Union County for 50 years.
Are you telling me that these new comers can have internet and we can't?!
We are very pissed.
If something isn't done, Tony Thomas will be notified.
The box is in our yard... The service techs block our driveway when there is a problem they have to fix for someone else's service!
Please get back with me asap.
Darla Hood
173 Hatchett Cr Rd
Blairsville GA 30512

Desired outcome: I WANT INTERNET THIS WEEK!!!!!

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A. L. Moore
, US
Apr 22, 2023 2:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Have tried and tried to get this watch to operate. I can't even get it to charge. I am really disappointed in that a company is allowed to take advantage of people to this degree without any repercussions.

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Judy Wilson-Seward
, US
Aug 09, 2022 6:15 am EDT

My credit card was charged $39.99 on 7/21/22. The credit card company says that this was a membership charge. I did not sign up for any type of membership; the only I did was order a watch back in June.

Is Kinetic legit?

Our conclusion: ComplaintsBoard’s research finds Kinetic trustworthy, but it’s still important to be cautious. If you are considering dealing with Kinetic, ensure you understand the risks involved before deciding.

Kinetic earns a trustworthiness rating of 56%

Think twice and be always careful when sharing sensitive information.

Kinetic has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Shopkinetic.co has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Kinetic protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We found that the website for Kinetic is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.

About Kinetic

Screenshot Kinetic
Kinetic offers a selection of fitness equipment focused on resistance band systems. Their products cater to individuals seeking to enhance their workout routines at home or on-the-go. The company provides various resistance levels and accessories to customize training sessions.
How to file a complaint about Kinetic?

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1. Log in or create an account: Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title: Summarize the main issue with Kinetic in the 'Complaint Title' section.
4. Detailing the experience: Provide detailed information about your experience with Kinetic. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.
5. Attaching supporting documents: Attach any relevant supporting documents to strengthen your complaint, but avoid including sensitive personal data.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure to review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Kinetic on ComplaintsBoard.com.

Overview of Kinetic complaint handling

Kinetic reviews first appeared on Complaints Board on Jun 1, 2021. The latest review Mixed Feelings About My Experience with shopkinetic.co was posted on Mar 28, 2024. Kinetic has an average consumer rating of 1 stars from 25 reviews. Kinetic has resolved 0 complaints.
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Kinetic Category
Kinetic is related to the Sports and Fitness category.

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