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CB Business and Industrial Review of Kevins Pressure Washing Restoration
Kevins Pressure Washing Restoration

Kevins Pressure Washing Restoration review: Business leaves 4-5 minute long telemarketing messages 58

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11:40 am EST
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Kevin’s Pressure Washing & Restoration in Massachusetts leaves 4-5 minute automatic telemarketing messages on our phone. I called him and explained that our home phone was on both the Federal and MA state Do Not Call Lists. I also explained that we have an elderly family member who needs to call us at any given time because with a medical situation, and that his long telemarketing messages can potentially put her at risk of not being able to contact us (Admittedly, we have an old -tape- answering machine). He stated that it was probably a data entry glitch, and that it was “Not his problem”, and hung up. Has anyone had this guy call them?

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Gloria Cohenour
, US
Aug 22, 2016 9:52 am EDT

I hired Kevin Slusser to pressure wash and seal my back deck. He sent a fellow to pressure was and sand my railings on Wednesday, the l7th of August. He did a good job and called Kevin to confirm that he was done, and was told that it had to dry and he would return on Friday to seal it. I stupidly paid him and he has not returned. I have called Kevin on several occasions and was only able to leave a message. He has not called me back. I have talked to another fellow "Michael" who answers the phone "American Quality" and he stated that we will contact his boss "Kevin" and get back to me.
Both Kevin and Michal have not returned my several calls. Someone arrest these people.
GLORIA COHENOUR, 3 QUARTZ DRIVE, WESTERLY, RI

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Articulus Opinio
, US
Apr 23, 2016 3:44 pm EDT

Dear Kevin, pray I never find you.

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campergirls3
, US
Dec 22, 2015 8:39 pm EST

I've been receiving calls from "Kevin's Power washing" since I moved a year and a half ago. It started out weekly then quickly moved to daily. I finally spoke with a telemarketer for his company and asked for the calls to stop. She abruptly hung up on me. Then the calls started again. Robo calls with long messages at least twice a month. They stopped for a few months and recently started again. I finally spoke with the caller and she went on and on about how pretty my name was and if I wanted services. I said hmmm power washing. She said she'd have Kevin call me and he did within five minutes! When I asked him why he was calling me at 9:25 pm, he became aggressive and argued that I had called him looking for services. I explained that his calls were annoying, I'm on the do not call list and I want him to stop, he said he was trying to make a living. I said I read all the complaints and he said it was all because he was aggressive in his market and I called him. I finally gave up and hung up. His new dummy number is [protected].

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E JayKay
, US
Sep 28, 2015 12:53 pm EDT

"Kevin" called our DNC registered phone on Labor Day. Caller Id didn't show a number. I answered the call and pressed the number to speak with him. The number rang and rang until it was finally answered by "Kevin" himself. I must have interrupted his Labor Day picnic because he refused to tell me information about this company. I told him that he was calling me on a DNC registered number. He quickly became very agitated, swore at me, told me to go back to Russia, and threatened to come over to my house and beat me up.
The comments on this form go back to 2010 or 2011. He's been calling and leaving those long messages for years; I've gotten several over the years. He's violating laws in several states not to mention the Federal DNC list. With all these complaints and threats of physical violence, what's wrong with the law enforcement agencies in MA, NH, and CT that they can't find this guy and shut him down for good?

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noname2015
, US
Aug 19, 2015 2:17 pm EDT

Seems to call every month. Usually I just erase that same stupid message ending with a dumb quote from Mark Twain, but last time [July 17, around 4:40pm], I figured I'd just let him know the number he was calling was on the DNC list so he could 'scrub' it from his robocalling software. [before I found all the internet complaints about this bozo]. I called the number he left [[protected]] and got a machine, so I id'd my number and asked him to stop calling it.
On 8.14.2015, around 5pm this ahole's robo-dial message called again. I immediately dialed the number it left, and "kevin" actually answered [same monotonous voice that makes you just want to slap him]. So I said--"you just called my number that's on the do not call list"... and he hung up! I waited a few minutes and redialed, and the mo-ron answered again. So I said, "Kevin, don't hang up, I want" and he hung up again!I Waited a few more minutes, but this time he apparently figured out how to read the "caller id" on his cell phone and didn't pick up. I left him a message again telling him if he didn't remove my number, I would sue him for DNC list penalties--but now that I've seen these comments, I'm thinking if it was easy to serve him with papers, everyone in at least 3 different states would have done it by now--and clearly no one has?!

Does anyone have this guy's REAL name/address, because from all these comments it seems more likely this is some sort of "gypsy/traveler" scam. "Kevin" has been calling me for several years, and googling the phone number he's currently leaving gets a ' whitepages' result as from T-Mobile out of Enfield CT--and for a fee, 'peoplefinders' says it can provide an identity and actual address--but it sounds like "Kevin" uses several different last names --Slusser, Fitzpatrick--possibly Ranck? altho I suspect that last one [anonymous 1912 posted in July 2015] might be an erroneous id, 'cause even this guy couldn't be dumb enough to to put up a hackable web page, with an email address and picture. So are any of them really him? And everyone complaining here seems to have received calls from a variety of numbers, with his earlier efforts being answered by 'service reps' who were just as nutso as he seems to be-- so is he changing his number periodically [probably with untraceable off-the shelf phones], or does he have some "helpers" manning a phone bank?
AND it just seems unbelievable that neither the relevant government agencies nor NBC can track the actual guy down. Here's a thought--AGs, Consumer Protection agencies or any enterprising reporter--you hire the guy for a job, he sends out his poorly-paid minions who should have no loyalty to the guy if they're just 'subcontractors' with no real connection to the scam-artist. You get their ids [because clearly you don't want to let just anyone into your home, and they can't object to you wanting to be reassured that they are, if not honest, at least trackable should someone untoward happen to them or the property, perhaps needing an insurance claim!]. Now, If you're an actual gov't agent rep, you then have the leverage to get more info from them about their employer--they won't have the necessary state licensing, liability ins, or proof of any worker's comp. coverage. I would imagine that there's some statute they could be arrested for violating at that point. How does this guy pay them? Cash? Be there for the next payoff. A check thru the mail--well, that ought to be easy to track for the gubmint with a 'cooperating witness'.
But if even if they freak out, and leave without giving it up, or if you're just an investigative journalist [hey, losers at NBC], let's see... you have some names, you have a license plate and a vehicle--is it Kevin's truck, or the minions?--even if you don't have any way of getting DMV info, you could maybe 'social-engineer' additional info out of them--just follow them back to their lair[s], maybe find their local watering hole or hang-out, maybe add a cute chick whose a brother just happens to be looking for part-time job and watch what happens--sooner or later they'll lead you to the source of all our pain.
If anyone does locate some accurate intel on 'Kevin', just post it please--I really want to stick to this 'blank' financially, and since he's such a fan of free enterprise he should appreciate the sentiment.

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TechGuy1234
, US
Aug 14, 2015 9:22 pm EDT

I just received a Robo call from this company...AT 9:45PM! I stayed on the line to listen to "Kevin's" automated sales message, then I pressed 9 to speak with one of his offshore Indian telemarketers. I sternly made it clear to not call my number again, and to take me off their list. This is not the first time I received an unwanted phone call from this company. Hey Kevin and company, I'M ON THE DO NOT CALL LIST! AND IT'S PAST 9:00PM...YOU JACKWAGONS! Call my number again, ILLEGALLY, and I'll make it my life's mission to track you down and call you at all hours of the day and night!

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horse_wine
, US
Aug 07, 2015 11:19 am EDT

He is now harassing me as well. I spoke with him and asked to be taken off his robo list as I am on the do not call list. Obviously that did not work. I couldn't get and address or a last name. I was so sick and tired of getting his call AND at all hours of the night that I set up an appointment to have my house pressure washed. Sure enough two young men showed up. One was working while home from college and the other was just out of high school. He pays them $10 an hour and they had no idea how horrible this man was. I told them to quit this job and not look bad. He is just bad news. They were shocked and scared when I mentioned the threatening and contacting the AG's office. I did get a last name "Slusser" and an address of 94 Oak St. Ludlow, MA. The license plate #on the vehicle is MA 713XF9. Obviously they did not clean my house but I managed to get this information. I also had them call him while they were at my home. I got on the phone and once again told him never to call me again. He was really one ticked off crazy man. That night, 10pm I got a call from him personally pretending to be concerned about water damage and "Sorry" had the wrong number. He called 3 times. I stopped by the AG's office in Concord NH and picked up a complaint form which I will complete. If he calls again I am calling the police and filing a criminal threatening complaint. I am NOT putting up with this. Any one else in the Hooksett NH are having this issue?

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Anonymous1912
, US
Jul 28, 2015 9:55 am EDT

I got Kevin's robocall 7/27/2015, No Caller ID. I have been getting these calls on my cell phone now and then for years. This time, I followed the instructions and pressed 9 and left a courteous message. Kevin returned my call a few hours later. I thanked him for returning my call and explained my situation. He said next time I get the robocall, I should press 8 instead of 9 to remove my number from his list. He hung up before I could tell him that option was not mentioned in the recording. Was not planning on reporting him until he hung up on me. Just filed a report with the National Do Not Call Registry. At least now I know how to unsubscribe. I Googled him and found a weebly site www.kevinspowerwash.com, screenshot attached, with this information: Kevin Ranck 845.662.3415 kevjrfl25@yahoo.com

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LinC7
Newport, US
Jan 22, 2015 4:03 pm EST

As much fun as it would be to make false appts, I don't think it will work/others may havealready tried. I have received repeated calls, so I finally hit 9 to ask him to remove the number and when he answered asked if he could repeat his last name. He then asked for my Soc to see if I could afford to do business with him. Ha! I said, 'You called me, are you serious?" I told him I was going to report it and to go f(*& myself. At some point, this becomes harassment, since we are all on the Federal Do Not Call list, and the state should do something about it. You're right. He's not well.

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TiredOfIllegalRobocalls
Bridgeport, US
Dec 15, 2014 9:03 am EST

I just got an illegal robocall from Kevins. I am going on the Federal No Call list web site to file a complaint. I suggest anyone else who has received such a call from this business, who is breaking the law, file a complaint here.
https://complaints.donotcall.gov/complaint/complaintcheck.aspx

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TheoNash
Somerville, US
Nov 26, 2014 4:16 pm EST

I received a message "Hi this is Kevin and I'm in the power washing and carpet and upholstery cleaning business. And we're looking to expand our customer base in the area and to do so or running some seasonal carpet and upholstery cleaning and power washing specials. If I could be of any help to you your family or friends. Please feel free to call us back at [protected]..." I called [protected] and the phone was answered by a male. I said I received a call from his number and asked if he was the service that was calling. When he asked me if I wanted a quote I told him no, that I wanted to be added to his do not call list and for him to stop calling. He then shouted back to me "are you calling just to complain with your ### mouth?" I then just said to him that I will be filing a complaint and hung up.

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fedup9
, US
Jul 21, 2014 10:47 am EDT

The only way to stop this guy is to give him a taste of his own medicine. Call him up Keep him on the line waste his time order services for a fake address etc. If everyone who receives a call did this then the calls would stop or at least interfere with calls who might want his crappy service.

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Fedup7
, US
Jun 28, 2014 12:52 pm EDT

NBC just did an investigative report on this guy.

http://www.nbcconnecticut.com/investigations/State-Receives-Complaints-About-Power-Washing-Robocalls-Kevin--260436221.html

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DC_inCT
Enfield, US
Jun 23, 2014 7:42 am EDT

This guy is now operating in CT with the number of [protected] although the calling number shows on caller ID as anonymous. I never answer unknown aonymous calls and so this guy and his organization is taking up disk space with his long messages. I am intend to report him at the do not call registry website each time I receive a call.

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WGrace
, US
Jun 05, 2014 6:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Kevin has been calling me on my cell in the New Haven, CT area for years. His number comes up as "Blocked", so I never pick up and his robo 5 minute message is left.
I recently got an automated call where Kevin actually left a call back number: [protected]. He has the audacity to end his recording with "God bless you and your family". After reading the countless complaints about this shyster and the horrific way he treats those that dare to LEGITIMATELY complain about this harassment, it makes me sick.
I'm filing a complaint with the Connecticut Department of Consumer Protection in Hartford.

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cindy1234565
Reading, US
May 29, 2014 10:33 am EDT
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Strict laws here in Massachusetts. I received a settlement of over 1000- dollars and the attorney made 3000. People you have to contact an attorney about ROBO calls. They exist. Make money off these people. Don't get mad. Get even lol.

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Mannythegardener
New York, US
May 24, 2014 10:29 am EDT

So many complaints about this guy! Here's a live number where you can give him a taste of his own medicine: [protected]

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Mannythegardener
New York, US
May 24, 2014 10:34 am EDT

Here's a number where you can give Kevin a taste of his own medicine: [protected]

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getalifepal
Enfield, US
Apr 17, 2014 10:15 pm EDT

Hey all he lives in palmer mass. Have fun.

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Dina V
swansea, US
Apr 07, 2014 10:05 am EDT
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I am so tired of this guy calling, especially since he calls from a private number. need to file yet another complaint. I am not getting anywhere when pressing 9 now either.

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Chestnu
Norwalk, US
Jan 19, 2014 8:10 pm EST

Despite being on the National Do Not Call list, I received a robocall from K and F Restoration - press 9 to speak with someone for more info. The message was intriguing so pressed 9 and inquired about having my house power washed. The worker arrived at my house in an unmarked truck, couldn't provide an invoice, no business card, etc. I then changed my mind. Kevin - Kevin Slusser aka Kevin Fitzpatrick, then verbally abused and threatened me over the phone, calling me the N word 2x. I continue to receive his robocalls for air duct cleaning. I have reported him to the BBB, police, do not call list, etc. Here are some other names for his companies: K and F Restoration, Collegiate Carpet/Floor Care, Kevin's Duct Cleaning, Kevin's Cleaning Service. Just google "Kevin Slusser cleaning" and see what you come up with.

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rudymikemac
, US
Dec 25, 2013 5:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Received a robocall at 11 a.m. Christmas morning. Have requested to be taken off list in past.
And this guy uses "God Bless.." at the end of his message!

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Want to get upset? Call Kevin,,,,
Manchester, US
Dec 18, 2013 3:51 pm EST

KEVIN'S PHONE # is [protected]

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Want to get upset? Call Kevin,,,,
Manchester, US
Dec 18, 2013 3:40 pm EST

Normally I just erase his long-winded, but polite messages from my machine. Today at 1:25 when I answered the phone and it was 'Kevin'. I decided to take the time, stay on the line and hopefully speak with someone about stopping the calls. A female answered but didn't identify the business. I asked if this was a business and she replied "Kevin's Restoration". I said that I had been receiving calls despite being on the Do Not Call lists. She called me a [censored] and hung up on me. I dialed *69 but it didn't connect me. Googled business name and found this site. Called Kevin directly . KEVIN'S PHONE # is [protected]. The conversation started off very civil on both sides. I told him that my parents and I had no need of his services and we both wished to be taken off his list. Gave him one phone number and line went dead. I called back and he apologized saying he had to take another call. I asked if I could give him the second number, which I did. He asked which towns these were in and I told him. He asked where I had gotten his number from and I told him off the computer. This proved to be the WRONG thing to say! He became very agitated. Nazis were mentioned, I was repeatedly called a 'bleeding c**t', a phrase I had never heard before, ...He also said we would meet again someday and something about me leaving the country ... and on and on. .I 'm feeling slightly threatened and a bit nervous knowing he has my phone number now.

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Riverstones
Clinton, US
Dec 14, 2013 1:48 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I've received two calls from him. I found his long, unsolicited messages annoying as well and don't plan to use his services, but, with that said, he is just someone trying to make a living and I can't fault him for that. I'm sorry that I can't use his services but I wish him good luck!

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AngryatKevin
Hartford, US
Dec 06, 2013 8:01 pm EST

Kevin knows what he can do and isn't going to quit. The only real way to deal with him is to waste his money. Simply call to ask for an estimate then choose not to have the work done. By sending his people on goose chases you make his method of doing business unprofitable.

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PrincessPeach826
Bridgeport, US
Dec 05, 2013 10:36 am EST

I am also receiving recorded messages from Kevin. I am also on the do not call list.
What good is being on this list.
The number on my caller ID is [protected]. I would never use a service who calls me.
I appreciate all the comments posted above. They are very informative! Thank you.

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jared1981
Centerville, US
Nov 15, 2013 8:39 am EST

Just got a call from Kevin. His callback number is [protected]

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Fred Wilsonovich
Gooberville, Alabama, US
Sep 14, 2013 12:54 pm EDT

[protected]:
Service for this number is provided by CTC Communications.
Their number is: [protected].
They are located in Waltham, MA.
The phone answers "Earthlink"..
Call that number...follow the prompts ...
The menu will ask for your "account number".
Enter the phone [protected].
And it allows you to "DISCONNECT"
this number. If everyone does it ... often enough ... I would imagine Kevin, or Earthlink,
or CTC Communications will get confused enough to make some changes here.
If old Kevin changes his number ... Google and find out who is providing the service for
his new number, and do the same thing ... over and over again .

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JSinCT
Hartford, US
Sep 05, 2013 7:06 pm EDT

Spoke with Kevin directly and got a similar answer about people trying to destroy the free market system and comparing those individuals to (as someone else mentioned) Nazi Germany.. I told him I completely embraced the free market system, but when someone leaves multiple "REMOVE MY NUMBER" messages that are obviously trashed, that it becomes harassment. He said he would remove our number. We'll see.

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L Fleming
Norwalk, US
Jun 05, 2013 1:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Called Kevin back today to tell him I'm on the do not call list -- his number is [protected]. He answered the phone and told me to F off and abused me, called me a nazi etc. and said he's reporting me to some Patriot group. His caller ID was blocked (the robo call or whatever it was -- I got a message that lasted more than a minute). He also called the other phone in our house, which is also on the do not call registry, leaving the same message. I left a complaint with the federal do not call registry and will do so also for the CT registry (if I can find it).

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Go bosox
Wilmington, US
May 21, 2013 6:27 am EDT

Oh yes, I've gotten many calls from Kevin. I'm also on the Do Not Call registries. The latest scam he's running is to have a secretary leave a message "returning my call". The number I was given was [protected]. The guy is just relentless. I understand wanting to generate business but harassing people is just too much. I hate to wish this on someone, but I hope his business goes into the toilet.

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Margoing
Westwood, US
Apr 18, 2013 6:01 pm EDT
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I have received numerous calls from Kevin in which he lists, in excruciating detail, the numerous handy man jobs that he offers through Kevin's Restoration. I am on the no call list and despite that, he must have called and left very lengthy messages at least 6 times before I finally called him back and told him to take me off his list. He called again. I again returned his call and told him (less politely) to stop calling me. He again called me and I again returned the call and told him I was going to contact the Attorney General's office. I was very angry (this was not a polite conversation) and told him I found this website and that he is an ### for repeatedly calling and harassing people who do not want to do business with him. He responded with a barrage of abuse including telling me I had a n***** mouth. He then started asking me for my number in a intimidating manner. This man is unwell. Do not do business with him, Several of the phone numbers listed are no longer in service. I was able to reach him at [protected].

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Bert Grover
Brookline, US
Apr 13, 2013 8:28 pm EDT

I was just called by a blocked number with a robomessage that left this number: [protected]. I called it to tell him that we are on the do not call list. He went on a tirade about the laissez faire economy, Barack Obama's railcars to death camps and he called me a socialist. I hope he does not call again, and if he does, who do I call to report him?

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David Hansen
, US
Mar 17, 2013 12:32 pm EDT
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Kevin left yet another telemarketing message on our "listed" number as he has done many times for years. His name is Kevin James Slusser, he has lived in both Shutesbury and Amherst, MA but for now is apparently from "parts unknown". Looking at the Shutesbury property records of his former home at 207 Leverett Rd., Kevin is no longer listed as the owner. However there is a Spring Associates Inc using that address so who knows? Kevin knows how to stay under the radar and avoid law enforcement. The number he left to call back is [protected] which is a Hartford area Verizon cell phone.

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TryingPeeps
Wallingford, US
Dec 22, 2012 12:12 am EST

Kevin is back at it again? I just Faxed this stuff with a complaint to the Chicopee Massachusetts police at [protected]. My opinion was stated that my chances of getting off of Kevin's "do not call list" are less than his children's chances of being abused by someone with a 2X4 up their ###. Letters of complaint out to the the Mass. and Conn AG now.
The Chicopee Police told me to contact the Police in my own town even though the complaint was for Chicopee. The Chicopee Police really can use the input as they are most warm and sensitive.

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Partymonster
West Greenwich, US
Dec 07, 2012 4:08 pm EST

He calls in RI as well. Callback number is [protected]

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rigamarole
, US
Nov 15, 2012 4:47 pm EST

I have received many calls. Today I held on for a representative. I asked for Kevin. I was told this was an answering service, and Kevin would call me back within "2 to 3" minutes. Three hours later, he called back. I told him I was on the do not call registry, and if he called again I would take legal action. Kevin said, "I will definitely call a ### like you again." The number on my caller ID from him is [protected].

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mhollis
Newington, US
Nov 08, 2012 1:35 pm EST
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I have received several of these and Kevin is now blocking caller ID. His current telephone number is [protected]. The 617 area code numbers don't work any more. I got a call today and pressed 9 to speak with a representative. I got "Ashley." I asked Ashley what the company's number was (so that I could file a complaint with the FTC) and she asked if I was interested in any of their services. I told her that the number was blocked from the call and I wanted to be able to contact the company. She hung up. I looked and found this complaint page. Called the 508 area code and there she was, "Ashley" in all her glory on the phone. I informed "Ashley" that I was filing a complaint with the FTC and to never call me again. Since I don't block Call ID, she has my number. And if she doesn't, she should (and the company should) know not to call numbers listed on the Federal Do Not Call Registry.

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IwillfindU
Southington, US
Nov 07, 2012 6:34 pm EST

In Connecticut, mainly the towns of Southington, Plainville & Bristol, Kevin's Power Washing has been leaving recorded messages consisting of 4-5 minutes long. Apparently he is knowledgeable in many areas but a maset of none. I said I was looking for a Power Washing Co and was looking out for my fathers house (little did he know that I own a power washing co and I have all the required credentials that are always up to date). he says he has been in the business for 30 years so when I asked if he carried the proper insurance he stated you don't need insurance in CT, so I asked if he had a Home Improvement License and he said I should go to Russia if I want insurance and started to swear at me.
The [protected] is good in Mass
The [protected] is good in CT