The complaint has been investigated and
resolved to the customer's satisfactionResolved jwalker ranch — fraud in business practices
resolved to the customer's satisfaction
Jennifer Johnson, owner of JWalker Ranch - selling Tennessee Walking Horses out of Temecula California conducted her business with me, on two seperate occassions in a deliberately fraudulent manner.
This woman sells horses to people knowing full well that her descriptions of the horses are at best misleading, and more specfically in my case (twice) filled with false information. In the last instance of my business with her she advertised a horse as 9 years old, when he was determined by a well known and respected veterinarian to be no younger than 16 years of age. She futher kept hidden information concerning serious neurological issues with the horse. When the veterinarian she invited onto her ranch advised her of his findings she became violent, cussing out both he and the veterinarians assistant, as well as physcially assaulting the veterinarian with her horse by charging directly at him with the horse she was mounted on.
Following these actions I requested a refund of my money, which she refused to provide. Only after contacting the BBB, and filing complaints with local police, and state officials did she offer a refund, but not before she cussed me out several more times.
Jennifer then reposted my orignal testimonial (written long before all of the trouble with her original deceptive horse sale, and the second such incident) which leads her customers to believe she has sold me a horse, and that I support her business. She knows this to be false, yet continues to post the testimonial despite my request she remove any reference made by me for her business.
As of today, she continues to conduct herself in an unprofessional manner and refuses to remove the testimonial by me, she further posts to her website a photo of me on a horse, leading the general public to believe that she sold me this horse. This is false advertising at a minimum.
Do not buy a horse from this woman, but if you must...have an independent veterinarian examine your potential purchase on her ranch and keep your notes.