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John Robert Powers Scottsdale scammed my husband and I out of 2000 dollars for classes for our daughter and for photos we NEVER recieved. Everytime we called for our photos they made excuses, here is a copy of their email we still to this day DO NOT HAVE ANY PHOTOS Instructors would leave my child standing their with no instructor because they wouldnt show for work. My daughter would call me crying because they put her in with the older kids twice her age. They scammed us out of 550 for photos.
I just want to say again I am sorry. I understand you are doing what you feel is necessary. Please know I have been trying to get these photos out for a long time. When I first started I was under the impression they were done. As you know that was not the case, and we had to start from scratch around January. It has come to my attention part of the problem was also because the printer we use was in the process of moving. I don't know what the delay is now. I talked to Diana briefly before she called your cell phone and she was talking about going to someone else. I personally understand your frustration, whatever you decide I will try to help. I just feel bad because I feel like I haven't really been able to help much with this situation. Let me know if I should be expecting a cancellation letter to the office. Just send it to my attention so I can begin processing.
LINDSAY F
Thanks!
JRP Scottsdale
9059 E. Bahia Dr. #100
Scottsdale, AZ 85260
480.424.7197
480.947.5046 fax
www.jrpsouthwest.com
Jrp is a scam
I completely disagree. Their staff isn't knowledgable they cant agree on anything. They dont call back on phone calls. They cleaimed to have a scout in town when in fact they just paid someone to come in and tell those of us who didnt have photos that we HAD to have them. They were quick and eager to take my 560 but they NEVER deliverred the Photos. They even claimed we would get a cd no cd either. Also I was their the day Gina had a conferance and showed the parents the horrible letter they gave to her (Gina was their director til they fired her) in her letter it stated she wasnt making enough sales. When she had a 'snack shack" for the kids to get something to eat they wrote in their letter it wasnt her job or the job of john robert powers to make sure the kids were fed. If you want to get scammed or have your child call you crying because their staff left them unattended and didnt have an instructor leave them their. Otherwards take your money somewhere else
I agree that my daughter somewhat learned from a few of the classes as far as the rest not so impressed. They left her standing their for over an hour waiting for an instructor to show when they didnt they placed her in a class with the older preteen girls only to be picked on because she was so little. They scammed us out of the photos and out of our money that we paid and the money we paid for classes. I will continue to let everyone know that John Robert Powers Scottsdale is a scam and I will make it my mission for everyone to know Diane the Owner is a liar and so is Lyndsey. I have them on voicemail claiming they were going to refund us the money on our photos and that they have every excuse in the book as to why the photos they did have were 5 months late and printed off of a machine at their office.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I would like to say that I completely disagree with the above statement. John Robert Powers Scottsdale has always delivered everything I ever desired for my two children, and in the best way possible. Their programs have give my child confidence, poise, a positive attitude and how to be respectful of others. I have been a client for about 2 years now and couldn't be happier. The majority of other JRP parents I'm sure will agree. However it has come to my attention, as I know the staff, the usual complaints are from people that simply do not understand the industry, fail to listen to detail or simply failing to motivate their children to participate and enjoy this learning experience. As for the photo's mentioned above, I also had headshots done at JRP by a wonderful photographer Wayne and my children looked beautiful. The photos do take some time to get processed, however that was explained when we signed the contract. I just wanted to make a positive comment out there for JRP, there are a lot of satisfied clients there and I would highly recommend it to anyone looking to enrich their children's future!
I would like to say to the mom that was scammed over the photos that I know who you are. My daughter attends JRP as well and we also went through the same things with the photos. You and I actually spoke about it soon after Gina was fired. (which my I add was complete bull.) I fought through it and received them and they are unusable. And this is according to industry professionals. I have payed alot of money for her to attend and I feel that my daughter has gained from the classes. She enjoys it and is hopefully going to be known soon.