My husband and I were checking in at the airport in montego bay.. Sangsters... On sunday february 16th at around 4pm for our return flight to ottawa canada leaving at 19:10. As we approached the last desk to the left, the young pregnant clerk was holding her head down. It was evident that she was not feeling well but it is certainly no excuse for her to be so rude. She was speaking so low that we had to ask her to repeat everything and she became very annoyed with us. We've travelled with westjet many times and have never encountered such an unprofessional and rude clerk. We just thought that you should know this as it sure is not pleasant dealing with such an unprofessional clerk.
Madeleine and thomas delaney