SUBMIT A COMPLAINT

JC Penney Company / product incorrectly priced and rude customer service

Cm Jun 16, 2019

A display bed had a quilt on top (there were At least 2 other quilts underneath it) I was only looking and interested in the top quilt. There was a sale ticket in front of it. Sales associate said Sign in wrong place, and kept repeating. She said price was for quilts "underneath " the top one on bed. I told her that it was not my problem that it was mid marked, and she replied "it's not my problem either." At this point I asked for a supervisor, and someone came. He still tried to say same song...but eventually gave price posted. And when I left store... they still had not made correction on the item display . Terrible customer service!

Post your comment