Menu
Login
I had registered to volunteer abroad as a nurse. Two days later a family emegency came up and I will not be able to keep my committment on March 15, 2009. I emailed and requested a refund and was denied. in the literature it was stated that you could get a full refund as long as you requested one 60 days prior to your departure date. I signed up 55 days before my departure date. There was nothing in the literature about a refund on a reg istration if you registered 55 days AHEAD of departure. I was always taught by law that if you canceled a transaction within 72 hours you would be able to get your full refund back. Can you help?
Yeah, the terms and conditions say that the $220 registration fee is refundable, but the rest of the program fee is not. You should have purchased trip cancellation insurance.
I disagree with this too - IVHQ has very clear terms and conditions. They do an amazing job worldwide and the placement I did with them was fantastic. Of course they need to set up minimum dates at which they cannot refund your deposits. Otherwise they would get many people (like yourself) screwing them around, signing up at the last minute and then cancelling. Anybodu considering an IVHQ volunteer program - do it. You will love it!
I read the IVHQ terms and conditions and they are very clear. I think you are being unreasonable. You agreed toi the terms and conditions and if you did not receive then then this is your fault. I have volunteered abroad 4 times with IVHQ (Kenya, Tanzania, Peru and Thailand) as part of a world trip and they are amazing. A half witted complaint such as this is not worth listening to - ignore.