SUBMIT A COMPLAINT

Its The Wow / vacation package

Review updated:

I purchased a 3 trip vacation package in 2017. I used one of the trips in Aug 2018, and had a great experience. However, I am now trying to book trip 2 of 3 and none of the numbers provided are working phone numbers. I've attempted to email them to their customer service email, and also by responding to a previous email sent to me regaurding my past trip, but I have not recieved any response. Could someone help me and tell me if the company went out of business, changed their number, or what, and how I can get a refund for the other 2 trips. I paid almost $1000.

Fe
Apr 23, 2019

More Its The Wow Complaints & Reviews

Sort by: UpDate | Rating

Comments

  • Th
      Sep 09, 2019

    I just purchased a package as well and now I am unable to book or cancel the vacation. I have tried to email them as well as call them and their voicemail box is full or the number is not in service. I will be taking this to the police if I cannot get it a refund.

    0 Votes

Post your comment