Menu
Write a review
File a complaint
CB Business and Industrial Iron Mountain Withholding medical records needed by ss. Are you serious?
Iron Mountain

Iron Mountain review: Withholding medical records needed by ss. Are you serious?

T
Author of the review
2:05 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been trying to obtain my medical records from this company for the social security office, only to be told, after they said that they were on the way, that they cannot send them.
I will have to submit this to the right legal agency it appears and is unbelievable to be dealing with. I have records from nearly every company except this one. For 50 years, Diagnostic Clinic operated here in Clearwater/Largo FL metro area, and closed its doors last year. One of its physicians saved my life in 2020 after being unknowingly libeled and stalked to near death via covert ops and data broker harms. Discrimination against a resultively brain damaged and disabled person has been retaliated against me and violated civil rights. For them to withhold my medical records is illegal and I find that some have inaccurate information on them that need to be corrected. Withholding them for these reasons is not legal either. Please send my records to me so that I can get whatever is needed for them. If not, I need to submit a formal/legal complaint someway. It would be better to simply send them as does a letter received by Iron Mountain states.

Claimed loss: Medical Records: Primary Care-Dr. Coffin, Gastrointestinologist Dr. Siva+ (longer Unpronouncable Indian heritage name, but she goes by Dr. Siva.

Desired outcome: The immediate release of my requested by law, medical records. [protected]. Todd Smith, Dunedin FL. Requested for legal purposes.

Confidential Information Hidden: This section contains confidential information visible to verified Iron Mountain representatives only. If you are affiliated with Iron Mountain, please claim your business to access these details.

0 comments
Add a comment

More Iron Mountain reviews & complaints

Iron Mountain - Administrative and destruction fees 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Iron Mountain - BEWARE EXHORBITANT FEES 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Iron Mountain - Charged Card after Cancellation 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Iron Mountain - I am a primary care physician with a business facing billing issues with a records storage company
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Iron Mountain - I am one of the many many astonished and frustrated clients of Iron Mountain storage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Iron Mountain reviews and complaints
  1. Iron Mountain Contacts

  2. Iron Mountain phone numbers
    Click up if you have successfully reached Iron Mountain by calling +1 (800) 899-4766 phone number 0 0 users reported that they have successfully reached Iron Mountain by calling +1 (800) 899-4766 phone number Click down if you have unsuccessfully reached Iron Mountain by calling +1 (800) 899-4766 phone number 0 0 users reported that they have UNsuccessfully reached Iron Mountain by calling +1 (800) 899-4766 phone number
    Click up if you have successfully reached Iron Mountain by calling +1 (317) 650-0845 phone number 0 0 users reported that they have successfully reached Iron Mountain by calling +1 (317) 650-0845 phone number Click down if you have unsuccessfully reached Iron Mountain by calling +1 (317) 650-0845 phone number 0 0 users reported that they have UNsuccessfully reached Iron Mountain by calling +1 (317) 650-0845 phone number
    Senior Business Development Executive
    Click up if you have successfully reached Iron Mountain by calling +1 (617) 237-6597 phone number 0 0 users reported that they have successfully reached Iron Mountain by calling +1 (617) 237-6597 phone number Click down if you have unsuccessfully reached Iron Mountain by calling +1 (617) 237-6597 phone number 0 0 users reported that they have UNsuccessfully reached Iron Mountain by calling +1 (617) 237-6597 phone number
    Senior Manager Investor Relations
    Click up if you have successfully reached Iron Mountain by calling +49 610 2882 8835 phone number 0 0 users reported that they have successfully reached Iron Mountain by calling +49 610 2882 8835 phone number Click down if you have unsuccessfully reached Iron Mountain by calling +49 610 2882 8835 phone number 0 0 users reported that they have UNsuccessfully reached Iron Mountain by calling +49 610 2882 8835 phone number
    Manager Marketing
    More phone numbers
  3. Iron Mountain emails
  4. Iron Mountain address
    1 Federal St, Boston, Massachusetts, 02110-2012, United States
  5. Iron Mountain social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 23, 2025
  7. View all Iron Mountain contacts
Iron Mountain Category
Iron Mountain is ranked 15 among 257 companies in the Business and Industrial category