The complaint has been investigated and
resolved to the customer's satisfaction
IP Health PlanFraudulent Monthly Charges

We were fraudulently charged by this company. Our Bank of America credit card statements showed the name IP Health Plan and the phone number [protected] for a charge of $19.95. We were getting billed this amount every month. After calling Bank of America we were told there was no way for them to stop the charges and that we'd have to contact this company ourselves. When we called the this IP Health Plan phone number they had no record of us to cancel anything. We went round the houses with BofA for months and months, they were unable to stop these scam charges. We had to dispute every one. They are completely unable to prevent merchants from making fraudulent charges! Their fraud protection guarantee is a joke!

It turns out that this is an offer through Bank of America (for which we did not subscribe). It is a scam, and there is nothing Bank of America can do about it. We've now canceled our card, hopefully this will work.

We have clear proof that BofA's fraud protection is bogus, and they tolerate this scam from IPHealthPlan.


  • Ke
    KEM63 Dec 07, 2013

    Same exact thing is happing to me to this day only since 2007 they have been taking out 14.95 month, I called the bank to cancel it they told me it was a different department and they transfered me and then disconnected. I got the run around so much. tried the best benefits number one time they actually did find me in their records I told them to cancel it, they said they would that it would take 30 days for it to cancel. it never did that was 2 years ago, I tried every thing I could think of, I canceled my card that did not work the only thing I can do is cancel my account. In nine months when my house is paid off and I don't have that automatically coming out, I will be closing my accounts. They are losing a checking & a savings account for 14.95. Why that amount is so important to them? I have clue.

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