CB Accounting and Tax Intuit Complaints #42-61

Intuit review: Customer support; payroll

Brenda Otting of Merced, US

Dec 31, 2018 2:39 pm UTC

I've been on the phone for 1 hour so far. My problem is the w2 is out of alignment; 1st form in alignment with the alignment tool; 2nd form not in alignment (up about 3 clicks).
My phone call took me to india; after about 25 min she put me back in the q, then the second india person transferred me to payroll dept in phillapines; still does not know how to answer my question or fix the problem.

How do we get help that actually helps?
I'm so frustrated that I would like to find another program that has support. This is not support.

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