Int*idprotect Mntr Svc review: Unauthorized Withdrawal 91

They charged 19.95 from my checking account 10-22-09 I just noticed the charge and canceled my credit card today. I have not had any contact with this company. They stole my credit card number from somewhere

yes --jbm1784 same thing happened to me, have not even used that credit card for sometime so when my monthly billing came in the mail that CHARGE jumpped right our at me. the credit card comp said they have removed it AT MY REQUEST from my bill --what i can't figure out is how it got on there in the first place. ALL I CAN SAY IS CHECK YOUR ACCOUNT BILLING EACH MONTH -----CAREFULLY !----------------------

i see this charge for the first time and agree with everyone else. now what do i do? frances.

I too woke up to find this bogus charge of 19.99 on my account this morning and until reading some of these complaints had no idea where they got my information I did use the itellus to get a phone number so that must be how they got my information...I just called them [protected] and as soon as I mentioned this page and that I would be calling the Better Business Bureau they refunded my money. I missed that they had charged me last month as well and even offered that up so it is worth the call. Good luck everyone. TKD

Unauthorized Charge to my Credit Card

All this has been going on in my account without my knowledge until i tried to use my card and see all these pending charges and attempts.
11/20/2009

INT*IDPROTECT MNTR SVC

[protected] WA
Purchase Date: 11/20/09
Utilities Pending -$19.95
11/18/2009
INTELIUS-INTELIUS.COM

[protected] WA
Purchase Date: 11/17/09
Utilities Posted -$0.99
11/17/2009
INTELIUS-INTELIUS.COM

[protected]
Purchase Date: 11/17/09
Declined Reason: PURCHASE EXCEEDED THE AVAILABLE FUNDS
Utilities Declined -$19.95
11/13/2009
INTELIUS-INTELIUS.COM

[protected]
Purchase Date: 11/13/09
Declined Reason: PURCHASE EXCEEDED THE AVAILABLE FUNDS
Utilities Declined -$19.95
I paid for this only -
[protected] WA
Purchase Date: 11/17/09
Utilities Posted -$0.99
11/17/2009
INTELIUS-INTELIUS.COM

Please! This needs to stop immediately. I do not want nor did i ask for these other services.I also would like to know how to remove my account and delete my profile which i cant seem to be able to do either.Thank You
Sincerly, James King

I have the same problem. My bank gave me the phone number. Call [protected] for ID Protect and if you have MVQ*ValuMax call [protected]. It is a part of Intellis service that is used for background information. It may have happened during some POP UP mess that occured. Call them for a refund, it may not be a full refund but you will get something back, keep a check on your account for future issues such as this.

Can anyone help me? I also experienced the same thing where my account is been hacked and they took my money. i have the 19.95 charge from INT IDPROTECT MNTR S and also have a charge from TWENTY4PROPLU for 24.95!Is there any actions that I can take to prevent this from happening again?I'm tooo sick of this problem.

1. Written by William Restis, on [protected]:05

Our law firm is Plaintiffs' counsel in a class action lawsuit filed against Intelius and their partners in the Central District of California. If you have information you would like to share, or to assist in the prosecution of this case, you can contact me at:

William R. Restis, Esq.

Finkelstein & Krinsk LLP

501 West Broadway, Suite 1250

San Diego, CA 92101

Toll Free: [protected]

Fax: [protected]

email: wrr@classactionlaw.com

i have no idea why they just charged that amount authomatic i did not used anything with my money

If you go on the site and make a complaint it tells you to click on this link and then click on service status to cancel. Well...there is no service status link. Ive called and sent emails threatening to bring charges against them. There are a number of internet fraud aganecies you can contact. if everyone contacts the same agencies..they'll eventually get shut down. The Internet Fraud Complaint Center (IFCC), http://www1.ifccfbi.gov/index.asp, International Web Police, which is an organization to protect the Global Internet Community. You can file a report here: http://www.web-police.org/, The National Consumer Complaint Center for Internet Fraud, False Advertising, and Breached Warranties and you can file a complaint there: http://www.alexanderlaw.com/nccc/cb-ftc.html, You can fill out the Complaint Form at: https://www.ftc.gov/ftc/complaint.htm or go to the Federal Trade Commission Web Site at: http://www.ftc.gov and click on Complaint Form (at the bottom of the page) to report an internet scammer., Econsumer.com: Provides a complaint form that is shared with policing agencies and links for consumer agencies in various countries. Filing a complaint will not provide you with individual police intervention, but your data will be helpful to governmental agencies investigating suspected criminals and may help uncover new scams and fraud trends. The information contained in your complaint may be entered into Consumer Sentinel, a consumer complaint database maintained by the U. S. Federal Trade Commission. Participating governments and international consumer-protection agencies include: Australia, Canada, Denmark, Finland, Hungary, Japan, South Korea, Latvia, Mexico, New Zealand, Norway, Polan, Sweden, Switzerland, United Kingdom, USA, OECD, and European Commission.
File a Complaint: https://www.econsumer.gov/imsn/wimsnery2$com.main?p_lang_seq=1
Contact Consumer Protection Agencies: http://www.econsumer.gov/english/contact.htm
Website Main Page: https://www.econsumer.gov/imsn/wimsnery2$com.main?p_lang_seq=1

Hope this helps!

this is the second time they took my money off my card without my permission

I received the same charge..

September 23, 2009 INT*IDPROTECT MNTR SVC [protected] WA Internet $19.95

I never authorized this..

I think it is from me looking up a phone number and they said it would charge me 99 cents.. I didn't see anything about a reoccurring charge..

Same problem as everyone above . Spent 20 minutes on the phone waiting for an intelius customer rep and got the usual you opted in without knowing it and after 7 days you didn't opt out so its your fault, spiel. So after politely explaining the fact that 100s of people are complaining about this and not getting it, that their "obvious" choices are not "obvious" to 100s of customers using their web site and getting hopping mad after 7 days. The lady said she would cancel the charge but what a scam! There is no arguing with them, this is through and through a scam by deception and by design. They must get 1000s of people just paying their credit card bills and not knowing this is being charged to them. The deliberate deceit is unreal. And even when one politely explains that 100s of people getting mad at a company because they feel tricked, indicates a problem with the validity of the business practices being used, to them they turn right around and say, its still your fault...its "obvious" and you are given 2 choices "chances" to opt out on the web site and 7 days to opt out after that...right sure enough you are, but it is deception by design. It is deliberately hidden, by NOT listing 19.95 outright on the charges list and stating the 7 day delay rule. What a con! If 19.95 were listed as a charge from the outset in the purchases balance list they, nor we, would be having this problem. The fact is, it is deliberately not listed and thus, in my opinion, this is deliberate deceit! A con, used to trick money out of people unwittingly. Argue all you want, read the website text or not, it doesn't matter, this is a trick on anyone who doesn't read their CC statements carefully...that is how it works and how it is specifically designed. They know it, and now we do... I just feel sorry for the 1000s of people who pay these crooks without knowing it.

These people should be put in jail!

What a scam, same thing here, ordered something thru intellius and got 2 additional charges for things I did not order. In the process of disputing with my card co and canceling my card to get another. What a pain.

I also did a one time search for $.95 sorry I didn't read the whole deal. Am calling bank today!

I received the same unauthorized charge of 19.95. I am disputing it with my credit/debit card company. I have tried to contact them via phone but the wait time was over 20 minutes. I did find a way of contacting them via e-mail but have not as yet received any response. I caught the charge almost immediately and started the dispute process. Luckily my debit card is about to expire so they won't be able to try to charge me again.

Sorry Bugz, that was meant for "You Are Wrong". I think You Are Wrong works for one of these scam artists.

Dear Bugz you must be one of thos scam artists who is stealing people's money. Please post your address so we can send the police to your house.

Cancel your credit card and ask the bank to reverse the charges.

I have also fallen victim to these scam artist! I immediately filed a report with the sheriff’s department. My bank immediately reversed the charges. I did call and I was able to get a hold of someone at the phone number that came with my withdrawal. I cussed and I cussed and I cussed. He asked me for my e mail address and informed me that they would remove my account. I cussed again and told them that I don’t have an account with them. I also informed them that they had my name and my credit card number already. I told them that they will be getting a visit from the sheriff’s department soon.

After waiting 10 minutes on the phone [protected]) I finally got through. The clerk asked me for my email address on the account, I told him I had already been to the website and none of my 4 email accounts were recognized. He asked for the card # to look up the account. I was hesitant about giving him the number but decided once the 3 charges of $19.95 were reimbursed I'd just cancel the card. The intelous account was opened in my father's name. I told the clerk there was no way my father who suffered a stroke in 1999 and is now bedridden could have possibly opened the account. The clerk tried to say it was "Friendly Fraud" WTF? I was like dude, my dad is 86, the only way my dad would be able to use the account is if I put him in his wheelchair, rolled him up a flight of stairs and parked him in front of a computer. I could see where this guy was trying to go so I just told him I already talked to the bank, I have a case number and tomorrow I'll be going down to file forms with the fraud department. He then told me he was going to cancel the account and refund the money.

I am sorry to point out to all you people but if you would have read what you "did" sign up for, with the $.95 charge was a, and I will take it this from the right side of the screen where it shows what you ARE signing up for,

Order Summary
1. People Search Report $0.95
Identity Protect Discount. You saved $1.00.
2. Identity Protect Trial $0.00
Total $0.95
You saved $1.00

After your 7 day free trial, if you do not cancel your Identity Protect membership your credit card will be billed $19.95 plus tax where applicable and each month thereafter that you continue your membership. You may cancel anytime.

You DID sign up for the Idenity protect, you failed to take the proper steps in reading what YOU SIGNED up for. now please, take responsiblity for YOUR lack of reading. I have found this site and the deal that YOU signed up for to be legal. I in no way work for this company or anyone a part of it. But I will not stand by and have people bad mouth a LEGAL company offering a LEGAL deal, just becasue you feel that you can blindly click on something and not read what you are signing doesn't make them wrong or illegal. Why don't you go back and read what you signed up for and the PROPER way to get yourself off this list. YOU are going about this the wrong way and YOU need to go back and do the thing you didn't do in the first place...read. This is not the right way to go about this, the credit card company will NOT help you, the "Fraud Department" will not help you, NO law was broken. Please take the right action and drop these "charges" against them and delete your comments.

INT*IDPROTECT MNTR S this too was a debit on my acct. for 19.95 may have caused OVDC really uncertain. without my authorization as well thought I was only being charged for .95 to do one search...

INT*IDPROTECT MNTR S showed up on my bank account also i am strapped & uncertain how to go about handling this had I not looked I may have gone over drawn i will check back in the morning but, So far I have no OVDC...SOOOOOOO mad

Yea they Stole money from me too! INT*IDPROTECT MNTR SVC - [protected]/15/2009 $19.95 Total Jerks! You can't write them or call them and their emails go thru 4 servers
IP Address : 192.168.10.30, 192.168.10.37,

Yea, they screwed me over too! my Card for $19.95
; INT*IDPROTECT MNTR SVC - [protected] I think I'm
going to police if they wont give back my money!

Are most of you folks married or sharing a credit card with someone?

Frist thing--cancel the credit card you used to make the online transactions with Intellius.com. You might even consider closing your checking account and opening another. Contact your Bank and report it to the fraud Department. You can recover your money, hopefully, under the Electronic Transfers Act if its a Mastercard or Visa...but its only for the past 60-90 days--you may not get the full amount back if this has been going on for months, like my situation. In my case, I have been charged two to three times in one monthto the following identities, but they are all/ALL Intellius related: 24ProtectPlus, Intelius IDProtect MNTR SVC, Privacy M, Twenty4ProPlus. Good luck and I hope we all close these guys down permanently but since so many folks are involved for so long, there must be a loop hole somewhere...

me too sae happening every month whats i can do for get my money back!

this is bull i never authorized any charge like this to my credit card I want my money back now they just took it today and i was nowhere near the computer all day.

i have written them 2 letters with out any response. i have dialed their phone number more times then i can count. if any of you are interested their address is; 500 108th/ave NE, 25th floor, Bellevue, WA. 98004. Their corporate phone number is [protected]. Their corporate officers are; ED PETERSON, VP CONSUMER AFFAIRS, NAVEEN K JAIN, PRES., PETER CURRIE, VP.i have received 2 out of 4 refunds. i will get the rest. i hope this info will help some one. sincerely rogerm125w101@yahoo.com

its happening every month... $ 19.95... how can i get my money back?

I just got hit with the same charge for 19.95 from this INT IDPROTECT MNTRSVC. Does anyone know hoe to reach these people. Im almost out of money and cant afford this bogus charge. I cant believe these companies can get away with ripping off innocent people!

I used Intelius to do a person background check and this company also charged me this$19.95 fee. I am in the process of getting in touch with this company and having this stopped. There ought to be a law against this unauthorized charge. I we did something like this the goverment would have us put in JAIL.

no way! i got the same problem, i have the 19.95 charge from INT IDPROTECT MNTR S and also have a charge from TWENTY4PROPLU for 24.95! what the hell is this? what steps can we take?

I also just got an unauthorized withdrawal for $19.95, but I also got a 24.95 unauthorized withdrawal by "MVQ*TWENTY4PROPLUS". Has anyone else? the format of the withdrawal is the same as INT*IDPROTECT.

Same thing happeded to me today. WHile checking my credit card, there it was, a charge for 19.95. I will not pay.
J M from Dallas Tx

the company is called Intellius

I received a charge of $19.95 on my Visa checking card. I never authorized it, I don't know how they got my card number. I'm going to talk to my bank manager about a charge back.

roger e miller; INT*IDPROTECT MNTR SVC [protected] charged $19.95 for a service with out my authorization. How can i get it back?

I would contact your bank about it. Mine is sending me a deceipt form for me to fill out. I also requested a refund from them, but haven't seen anything nor heard from them. Just go through your bank and talk to them to start with.