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Instasmile review: Instasmile false advertising - full refund please

J
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4:12 pm UTC
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Hi I have still not recieved my impression pack 2 weeks down the line just an email to say that my package was delayed from yourselves and dpd this was on the 21/22 january no updates or anything I have asked for a full refund please and you have sent me an email to send in my pictures well why would I do this when you have not sent my kit

I want a full refund please order confirmation no: 10039171

Many thanks

Julie pearson

Desired outcome: full refund please

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