The complaint has been investigated and
resolved to the customer's satisfactionResolved Infinity Dish — infinity dish scam
resolved to the customer's satisfaction
Infinity dish offer free gift to sign up dish network with them such as gas voucher, stereo, camera etc. I selected for gas voucher, the trick is there is a $50.00 processing fee to sign up one of this free gift. They charged my credit card $50.00 on 12/22/08, they told me i need to download the rebate form from their web site and mail it back to them so they can send me $300.00 gas voucher. Guess what..they never send the voucher to me till today April 15, 2009. I have been in many frustrated phone calls with them, they keep playing game with you. Finally last week on April 10, 2009 I talked to supervisor and he indicated has sent email to the gift department so they can mail me the gas voucher, he promised going to cc email to me, I gave him my email address and guess what he did not cc the email to me. I just called the gift department and they told me the email did came, but he indicated they are out of stock on gas voucher. I ask him what other gift options they have and he indicated all of them are out of stock and he can not make any commitment when they can mail the voucher to me. This is almost four months ago since I signed up with dish network. If there is anyway we all can joint together to file a lawsuit against them that would be great, any of you reader know how to process this lawsuit? This is not fair the way they doing business, they actually want to to give up and quit bugging them and let you spent so much time on this issue with frustration and they get away with it.