Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Furniture Stores IKEA Complaints #142-161
IKEA

IKEA review: customer service

A
Author of the review
12:12 pm UTC

IKEA unilaterally reduce my order of dining room chairs, leaving me 4 chairs short and sent a refund via a gift card. After three weeks this card has still not arrived. It is proving impossible to speak to somebody as their customer care lines are always busy and their system hangs up on me without letting me know how long I would have to await or giving me the option to wait. The email system is very ridged and does not allow the option to register a customer service complaint nor enquire about a refund.

I am still waiting for a refund and I am unable to speak to somebody. As I do not live near a store, the purchase was made while on vacation, I am not able to talk to somebody instore. This is proving to be very frustrating.

More
Send message
Copy link
Report
0 comments
Add a comment

More IKEA reviews & complaints

IKEA - ikea cheap furniture 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IKEA - ikea credit card is a drama! 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IKEA - bad service/incorrect details 3
IKEA - don't shop there 16
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IKEA - malm base and sulton fjordgard mattress - the worst 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IKEA - kitchen remodel / incompetence; poor customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IKEA - Customer service
IKEA - delivery service
IKEA - delivery issues
IKEA - snapped finger
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all IKEA reviews and complaints

  1. IKEA Contacts

  2. IKEA phone numbers
    8800 234 5566
    Click up if you have successfully reached IKEA by calling 8800 234 5566 phone number 5 5 users reported that they have successfully reached IKEA by calling 8800 234 5566 phone number Click down if you have unsuccessfully reached IKEA by calling 8800 234 5566 phone number 7 7 users reported that they have UNsuccessfully reached IKEA by calling 8800 234 5566 phone number
    50%
    Confidence score
    Russia
    800 4532
    Click up if you have successfully reached IKEA by calling 800 4532 phone number 3 3 users reported that they have successfully reached IKEA by calling 800 4532 phone number Click down if you have unsuccessfully reached IKEA by calling 800 4532 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling 800 4532 phone number
    100%
    Confidence score
    UAE
    +31 900 235 4532
    Click up if you have successfully reached IKEA by calling +31 900 235 4532 phone number 3 3 users reported that they have successfully reached IKEA by calling +31 900 235 4532 phone number Click down if you have unsuccessfully reached IKEA by calling +31 900 235 4532 phone number 6 6 users reported that they have UNsuccessfully reached IKEA by calling +31 900 235 4532 phone number
    Netherlands
    +1 (888) 888-4532
    Click up if you have successfully reached IKEA by calling +1 (888) 888-4532 phone number 0 0 users reported that they have successfully reached IKEA by calling +1 (888) 888-4532 phone number Click down if you have unsuccessfully reached IKEA by calling +1 (888) 888-4532 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +1 (888) 888-4532 phone number
    United States
    +1 (866) 866-4532
    Click up if you have successfully reached IKEA by calling +1 (866) 866-4532 phone number 0 0 users reported that they have successfully reached IKEA by calling +1 (866) 866-4532 phone number Click down if you have unsuccessfully reached IKEA by calling +1 (866) 866-4532 phone number 2 2 users reported that they have UNsuccessfully reached IKEA by calling +1 (866) 866-4532 phone number
    Canada
    +44 203 645 0015
    Click up if you have successfully reached IKEA by calling +44 203 645 0015 phone number 2 2 users reported that they have successfully reached IKEA by calling +44 203 645 0015 phone number Click down if you have unsuccessfully reached IKEA by calling +44 203 645 0015 phone number 7 7 users reported that they have UNsuccessfully reached IKEA by calling +44 203 645 0015 phone number
    United Kingdom
    +61 280 206 641
    Click up if you have successfully reached IKEA by calling +61 280 206 641 phone number 7 7 users reported that they have successfully reached IKEA by calling +61 280 206 641 phone number Click down if you have unsuccessfully reached IKEA by calling +61 280 206 641 phone number 7 7 users reported that they have UNsuccessfully reached IKEA by calling +61 280 206 641 phone number
    Australia
    +43 800 081 100
    Click up if you have successfully reached IKEA by calling +43 800 081 100 phone number 5 5 users reported that they have successfully reached IKEA by calling +43 800 081 100 phone number Click down if you have unsuccessfully reached IKEA by calling +43 800 081 100 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +43 800 081 100 phone number
    100%
    Confidence score
    Austria
    +32 27 191 922
    Click up if you have successfully reached IKEA by calling +32 27 191 922 phone number 1 1 users reported that they have successfully reached IKEA by calling +32 27 191 922 phone number Click down if you have unsuccessfully reached IKEA by calling +32 27 191 922 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +32 27 191 922 phone number
    100%
    Confidence score
    Belgium
    +45 70 150 909
    Click up if you have successfully reached IKEA by calling +45 70 150 909 phone number 1 1 users reported that they have successfully reached IKEA by calling +45 70 150 909 phone number Click down if you have unsuccessfully reached IKEA by calling +45 70 150 909 phone number 1 1 users reported that they have UNsuccessfully reached IKEA by calling +45 70 150 909 phone number
    Denmark
    +358 934 829 400
    Click up if you have successfully reached IKEA by calling +358 934 829 400 phone number 1 1 users reported that they have successfully reached IKEA by calling +358 934 829 400 phone number Click down if you have unsuccessfully reached IKEA by calling +358 934 829 400 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +358 934 829 400 phone number
    100%
    Confidence score
    Finland
    +33 969 362 006
    Click up if you have successfully reached IKEA by calling +33 969 362 006 phone number 1 1 users reported that they have successfully reached IKEA by calling +33 969 362 006 phone number Click down if you have unsuccessfully reached IKEA by calling +33 969 362 006 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +33 969 362 006 phone number
    100%
    Confidence score
    France
    +49 61 929 399 999
    Click up if you have successfully reached IKEA by calling +49 61 929 399 999 phone number 2 2 users reported that they have successfully reached IKEA by calling +49 61 929 399 999 phone number Click down if you have unsuccessfully reached IKEA by calling +49 61 929 399 999 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +49 61 929 399 999 phone number
    100%
    Confidence score
    Germany
    +353 15 413 300
    Click up if you have successfully reached IKEA by calling +353 15 413 300 phone number 2 2 users reported that they have successfully reached IKEA by calling +353 15 413 300 phone number Click down if you have unsuccessfully reached IKEA by calling +353 15 413 300 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +353 15 413 300 phone number
    100%
    Confidence score
    Ireland
    +39 278 629 900
    Click up if you have successfully reached IKEA by calling +39 278 629 900 phone number 2 2 users reported that they have successfully reached IKEA by calling +39 278 629 900 phone number Click down if you have unsuccessfully reached IKEA by calling +39 278 629 900 phone number 2 2 users reported that they have UNsuccessfully reached IKEA by calling +39 278 629 900 phone number
    Italy
    +47 91 502 340
    Click up if you have successfully reached IKEA by calling +47 91 502 340 phone number 1 1 users reported that they have successfully reached IKEA by calling +47 91 502 340 phone number Click down if you have unsuccessfully reached IKEA by calling +47 91 502 340 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +47 91 502 340 phone number
    100%
    Confidence score
    Norway
    +48 222 750 000
    Click up if you have successfully reached IKEA by calling +48 222 750 000 phone number 2 2 users reported that they have successfully reached IKEA by calling +48 222 750 000 phone number Click down if you have unsuccessfully reached IKEA by calling +48 222 750 000 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +48 222 750 000 phone number
    100%
    Confidence score
    Poland
    +351 800 203 020
    Click up if you have successfully reached IKEA by calling +351 800 203 020 phone number 2 2 users reported that they have successfully reached IKEA by calling +351 800 203 020 phone number Click down if you have unsuccessfully reached IKEA by calling +351 800 203 020 phone number 2 2 users reported that they have UNsuccessfully reached IKEA by calling +351 800 203 020 phone number
    Portugal
    +34 900 400 922
    Click up if you have successfully reached IKEA by calling +34 900 400 922 phone number 1 1 users reported that they have successfully reached IKEA by calling +34 900 400 922 phone number Click down if you have unsuccessfully reached IKEA by calling +34 900 400 922 phone number 1 1 users reported that they have UNsuccessfully reached IKEA by calling +34 900 400 922 phone number
    Spain
    +46 775 700 500
    Click up if you have successfully reached IKEA by calling +46 775 700 500 phone number 2 2 users reported that they have successfully reached IKEA by calling +46 775 700 500 phone number Click down if you have unsuccessfully reached IKEA by calling +46 775 700 500 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +46 775 700 500 phone number
    100%
    Confidence score
    Sweden
    +41 848 801 100
    Click up if you have successfully reached IKEA by calling +41 848 801 100 phone number 1 1 users reported that they have successfully reached IKEA by calling +41 848 801 100 phone number Click down if you have unsuccessfully reached IKEA by calling +41 848 801 100 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +41 848 801 100 phone number
    100%
    Confidence score
    Switzerland
    +86 400 800 2345
    Click up if you have successfully reached IKEA by calling +86 400 800 2345 phone number 1 1 users reported that they have successfully reached IKEA by calling +86 400 800 2345 phone number Click down if you have unsuccessfully reached IKEA by calling +86 400 800 2345 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +86 400 800 2345 phone number
    100%
    Confidence score
    China
    +852 31 250 888
    Click up if you have successfully reached IKEA by calling +852 31 250 888 phone number 1 1 users reported that they have successfully reached IKEA by calling +852 31 250 888 phone number Click down if you have unsuccessfully reached IKEA by calling +852 31 250 888 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +852 31 250 888 phone number
    100%
    Confidence score
    Hong Kong
    +81 570 013 900
    Click up if you have successfully reached IKEA by calling +81 570 013 900 phone number 1 1 users reported that they have successfully reached IKEA by calling +81 570 013 900 phone number Click down if you have unsuccessfully reached IKEA by calling +81 570 013 900 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +81 570 013 900 phone number
    100%
    Confidence score
    Japan
    +966 920 004 532
    Click up if you have successfully reached IKEA by calling +966 920 004 532 phone number 1 1 users reported that they have successfully reached IKEA by calling +966 920 004 532 phone number Click down if you have unsuccessfully reached IKEA by calling +966 920 004 532 phone number 4 4 users reported that they have UNsuccessfully reached IKEA by calling +966 920 004 532 phone number
    Saudi Arabia
    +65 67 866 868
    Click up if you have successfully reached IKEA by calling +65 67 866 868 phone number 1 1 users reported that they have successfully reached IKEA by calling +65 67 866 868 phone number Click down if you have unsuccessfully reached IKEA by calling +65 67 866 868 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +65 67 866 868 phone number
    100%
    Confidence score
    Singapore
    +82 16 704 532
    Click up if you have successfully reached IKEA by calling +82 16 704 532 phone number 1 1 users reported that they have successfully reached IKEA by calling +82 16 704 532 phone number Click down if you have unsuccessfully reached IKEA by calling +82 16 704 532 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +82 16 704 532 phone number
    100%
    Confidence score
    South Korea
    +886 412 8869
    Click up if you have successfully reached IKEA by calling +886 412 8869 phone number 1 1 users reported that they have successfully reached IKEA by calling +886 412 8869 phone number Click down if you have unsuccessfully reached IKEA by calling +886 412 8869 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +886 412 8869 phone number
    100%
    Confidence score
    Taiwan
    +66 27 087 999
    Click up if you have successfully reached IKEA by calling +66 27 087 999 phone number 2 2 users reported that they have successfully reached IKEA by calling +66 27 087 999 phone number Click down if you have unsuccessfully reached IKEA by calling +66 27 087 999 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +66 27 087 999 phone number
    100%
    Confidence score
    Thailand
    +1 (815) 592-4247
    Click up if you have successfully reached IKEA by calling +1 (815) 592-4247 phone number 0 0 users reported that they have successfully reached IKEA by calling +1 (815) 592-4247 phone number Click down if you have unsuccessfully reached IKEA by calling +1 (815) 592-4247 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +1 (815) 592-4247 phone number
    +1 (647) 746-4611
    Click up if you have successfully reached IKEA by calling +1 (647) 746-4611 phone number 0 0 users reported that they have successfully reached IKEA by calling +1 (647) 746-4611 phone number Click down if you have unsuccessfully reached IKEA by calling +1 (647) 746-4611 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +1 (647) 746-4611 phone number
    Marketing Communications Specialist Jordan
    +1 416 646 8182 ext:2305
    Click up if you have successfully reached IKEA by calling +1 416 646 8182 ext:2305 phone number 0 0 users reported that they have successfully reached IKEA by calling +1 416 646 8182 ext:2305 phone number Click down if you have unsuccessfully reached IKEA by calling +1 416 646 8182 ext:2305 phone number 0 0 users reported that they have UNsuccessfully reached IKEA by calling +1 416 646 8182 ext:2305 phone number
    National Public Relations Specialist
    More phone numbers
  3. IKEA emails
  4. IKEA address
    Olof Palmestraat 1, 2616 LN, Delft, Netherlands
  5. IKEA social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 03, 2026
  7. View all IKEA contacts
IKEA Category
IKEA is ranked 1 among 291 companies in the Furniture Stores category
#01 IKEA IKEA #02 Wayfair Wayfair #03 Joss & Main Joss & Main #04 Argos Argos #05 Houzz Houzz
IKEA Alternatives
RestaurantFurniture.net 14 reviews Guardsman 108 reviews The Brick 1348 reviews Affordable Seating 7 reviews Kane's Furniture 37 reviews