iHerbcustomer service is the worst

F
This review was posted by
a verified customer
Verified customer

I ordered:
1)$4.85 x 5= $24.25 - 5%= $23.04, if you order 4 or more there is a 5% discount
2) advertised trial product for $1.95 (but they charge $2.66 and tried to adjust the price back to $1.95 by using part of the first time customer $5.00 off.)
3) advertised trial product for $1.00

for a total of $25.99
they give a first time customer an additional $5.00 off, therefore the total is
$20.99
For two days I have gone back and forth with them as they charged me $21.70, instead of admitting the mistake and refunding the $.71, they continued to rearranged the discount to justify the overcharged.

I will never order from this company again. If $.71 means that much to this company, something is seriously wrong!!!

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