Idprosup.comBank theft

J
This review was posted by
a verified customer
Verified customer

I don't even know where this company is located because I never signed up for ID theft. I believe they got my account info from an online loan I applied for but this is outright theft!!! I just was debited $31.98 I need to file papers with my bank and who knows if I will get my money back. I tried calling the customer service number only to wait forever then told I had to call back by an automated service. They offer online chat which does not work and it is just a nightmare. I have to cancel my account and who knows after that what will happen. I am just as upset as all the others whom I have just seen on this site as ripped off and hope my bank will be able to assist me.

Responses

  • Cv
    CVMM Oct 17, 2011

    Do not trust NMB Platinun, National Platinum, Maximum Platinum, Americaan Platinum. They unknowinly took $149.95 out of my account with no notification. Please be careful whether applying for a loan, credit card, or grants. I have a mental/emotional disorder and live on a very meager income. The companies only care about taking $$$$ from people now matter how wrong what the are doing...stealing from people.

    0 Votes
  • Ma
    mamita Dec 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am having this problem also, today I check into my bank account for the reason that I am having an overdraft and is because of these people took the same amount of money from my checking account without my authorization. I don't know how they got my account information, but I am filling a dispute if my money is not refund.

    0 Votes
  • Le
    leila zerriouh Aug 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    hi
    they charg me in my bank I dont know for what and I call phone number no body ansewr so I need my money back thas it please
    Thank u.

    0 Votes
  • Co
    Courtney Dallas Apr 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They're charging your account because you applied for a loan with ID theft protection plan. If you don't know what that is for, then it means you didn't read the terms and conditions at all. Coz they're all on the first page and it's hard not to notice them.

    0 Votes
  • Co
    Courtney Dallas Apr 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This is but a small issue that refuses to die down because you guys keep making it big. I mean, you didn't read the terms and conditions carefully and so you ended up paying for transactions you're not aware of. If you just read, you could've saved both time and money.

    0 Votes
  • Co
    Courtney Dallas Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    There are some sites that match you with independent lenders and if you apply to them, they will give your info to the independent lenders. Maybe this is how they got your info. But that doesn't mean they're a scam site or anything. They even have this ID theft protection plan. What happens to most people is, because they don't read the terms and conditions, they end up with transactions they don't know and so they begin accusing the company of scam.

    0 Votes
  • Co
    Courtney Dallas Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    If you don't know what it's for, then it's clear you didn't understand the terms and conditions at all. Or maybe you didn't read. It's very to understand the terms and reading it would've saved you all the trouble.

    0 Votes
  • Co
    Courtney Dallas Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Maybe you missed the important stuff you have to consider when you applied for a loan. Simply put, you didn't read carefully the terms and conditions. That's why you're having trouble with your account now.

    0 Votes
  • Co
    Courtney Dallas Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Your complaints only make it obvious that you're the one at fault. If you signed up for a loan and didn't understand the terms or you didn't read them, then why do you blame the company? You should have read everything on the site first.

    0 Votes
  • Co
    Courtney Dallas Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    It was indicated in the site that the transactions will be in autopayment. It was on the first page and written in bold fonts so you'll easily notice it, unless you didn't really bother to read it when you signed up for a loan.

    0 Votes
  • Co
    Courtney Dallas Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The company's site has the terms and conditions posted on the first page so you can't really help but notice it. I can't believe you didn't read them when you applied for a loan. That's really risky. As for the amount you don't know about, check the site again. It's posted there what it is for.

    0 Votes
  • Co
    Courtney Dallas Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    You should have read the terms first before you signed up for a deal. Isn't it common sense to do so? And it would have saved you the trouble too.

    0 Votes
  • Co
    Courtney Dallas Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The company is a good one. I applied for a loan with them and I had no complaints. Maybe you didn't fully understand the terms and conditions that's why you have no idea what those charges are for.

    0 Votes
  • Co
    Courtney Dallas Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    No one's at fault but you guys, because you didn't read the terms and conditions. Stop blaming the company, instead try to make the most out of the ID theft protection plan you accidentally signed up for. Blaming them further makes it more obvious that you're at fault. Honestly.

    0 Votes
  • Co
    Courtney Dallas Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I suggest you go back to the site again and see for yourself. The terms and conditions are there for you to read and if you didn't read them at first, then it's not surprising how you ended up in the situation you're in now.

    0 Votes
  • Co
    Courtney Dallas Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Before you accuse the company, why don't you check the site again? Then you'll have an idea what that transaction is for. It's posted on the site and you'll immediately notice it.

    0 Votes
  • Co
    Courtney Dallas Apr 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Yes, the ID theft protection plan isn't so bad at all. If you keep up with the news, you'll find lots of cases about ID theft and it's really good that this company offers ID theft protection plan. If you got it without meaning to, then just make the most out of it.

    0 Votes
  • Co
    Courtney Dallas Apr 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    If you really don't want any additional transactions in your loan, then you should've chosen the one with no ID theft protection plan. Since the options are in the first page, it's pretty obvious you didn't read it. Hope this serves as a lesson to you.

    0 Votes
  • Co
    Courtney Dallas Apr 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I can see where you're coming from because I was frustrated myself when this happened to me. But since I know it's my fault for being careless, instead of sulking, I just made the most out of the ID theft protection plan. And I must say it's an important plan because you can never be too sure with your transactions these days. Added security wouldn't hurt, would it?

    0 Votes
  • Co
    Courtney Dallas Apr 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    What got you people into trouble is your carelessness. You didn't read the terms carefully and so you have no idea what the transaction is for. What you did is quite risky, just be thankful you ended up with something you can actually use. So next time, I hope this serves as a lesson to you.

    0 Votes
  • Co
    Courtney Dallas Apr 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    There's also a possibility that you didn't notice what the transaction is for when you first visited the site. Check it again and see for yourself that it's actually posted on the site and so the company is not a scam like you people claim.

    0 Votes
  • Ma
    Mark D Apr 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The company stated clearly what that amount is for in their website. You can check it again for yourself. You can't just accuse the company just like that You're making such a big fuss out of something that is actually a small thing-- your carelessness. And now look at where it led you-- big problems.

    0 Votes
  • Co
    Courtney Dallas Apr 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Yes, when you enter a deal with them, you automatically sign up for their ID theft protection plan. But you can also choose not to. The options are in the first page. You just have to read carefully.

    0 Votes
  • Co
    Courtney Dallas Apr 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Sorry to hear that, but they will only charge you with such amounts if you chose to apply for a loan with ID theft protection plan. Otherwise, you could've chosen not to. Try visiting the site again. If you just read, it would've saved you all the trouble.

    0 Votes
  • Co
    Courtney Dallas Apr 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Blaming the company won't get you anywhere. It's clearly your fault, I don't see any reason why the company has to answer to you. It's quite unfair on the company's part because that's what you agreed upon and then you suddenly accuse them of scam. Why don't you just admit that you made a mistake of not reading the terms carefully?

    0 Votes
  • Co
    Courtney Dallas Apr 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    You obviously gave them consent when you signed up for a loan application. The company only did what they're supposed to do for you. Isn't it your fault for not reading the terms before applying? And now you've got some nerve taking it all out on the company when it's obviously your fault.

    0 Votes
  • Co
    Courtney Dallas Apr 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Yes, it's posted on the website what that amount is for. I don't think they'll just charge you without your consent. I applied for a loan with them and I had no problem. Visit the site again, maybe you missed something important. And also their ID Theft Protection Plan is quite useful. You know how it is with fraud these days. It's best to stay on the safe side.

    0 Votes
  • Co
    Courtney Dallas Apr 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I think it's better if you guys just look on the bright side. I mean, at least you're paying for something that's really helpful, rather than not knowing where your money ends up. And besides, it's your fault that you're paying the amount for the ID Theft Protection Plan. You're actually offered two options-- getting one along with your plan or not. You should've opted not to apply for one. So just make do with what you have for now.

    0 Votes
  • Co
    Courtney Dallas Apr 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They must have obtained your info from a company that matched you with an independent lender. But I dunno why you weren't aware of it since it's posted on the website how the company operates. You should've read it before applying for a loan. It will save you the trouble. Hope this becomes a lesson to you guys.

    0 Votes
  • Co
    Courtney Dallas Apr 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Some people just don't know how shameful their acts can be. Rather than admitting their mistakes, they start blaming the company just because they saw a lot of other dishonest people doing so. This is actually just a small issue, but you guys made it big, thanks to your dishonesty.

    0 Votes
  • Co
    Courtney Dallas Apr 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I think the company is right. You've made your choice when you signed up for a loan, which means they just followed the options you chose. So you can't just say you don't know what those transactions are, because if you just read the terms, you'll know what they are and you can decide what's best for you.

    0 Votes
  • Ma
    Mark D Apr 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    It seems you applied for a loan online and you didn't realize it was a a financial matching service. That's how you got paired with an independent lender. Try checking the site again and see what you missed. If you just read, you'll have an idea what you're getting yourself into.

    0 Votes
  • Ma
    Mark D Apr 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    That amount is for the ID Theft Protection Plan. From what I see, you didn't understand the terms and conditions, otherwise you wouldn't wonder what the transaction is for. It's posted on the website and I think it's written clearly. Everyone can understand it. Unless, of course, you choose to not read it and just click the "continue" button.

    0 Votes
  • Ma
    Mark D Apr 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Sorry to hear about what happened to you, but I don't see why you have to blame the company. I mean, they only did what they're supposed to do and they only did what was included in the terms and conditions. It's your job to do the reading. In the end, when you find that there are charges you don't want, it's your fault. You should've taken the time to read.

    0 Votes
  • Ma
    Mark D Apr 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    You're right that there are laws against fraud but I believe idprosup.com isn't fraud. I'm satisfied with the deal we have. And yes, it's illegal to take money from people who didn't authorize it, but it's not the same case with the company. You authorized them to withdraw money from your account when you signed up for a deal with them. Otherwise, you should've opted for the one that doesn't include an ID Theft Protection Plan. Don't go around blaming the company when you knew all along it was your fault but you just don't want to admit it.

    0 Votes
  • Ma
    Mark D Apr 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Scam you say? I didn't experience the same thing when I signed up with them. Their ID theft protection plan even helped me a lot. I don't think you understood the terms and conditions at all. It's stated there what those transactions are for. You'll notice it as soon as you open the site because it's written in bold letters.

    0 Votes
  • Ma
    Mark D Apr 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The fact that they're charging your account means you entered a deal with them. You just didn't take your time to read the terms and conditions and now you think it's a scam or something. That's really unfair, you know. Blaming the company for your own mistakes.

    0 Votes
  • Ma
    Mark D Apr 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Your complaint lacks information, it's almost as if it has no basis. But if you say so, then let me tell you this. If you check the site, you'll find everything you need to know about the loan deal. Not only that, you'll be able to explore your options. So now tell me, did you really read everything? Because if you did, then you won't be complaining.

    0 Votes
  • Ma
    Mark D Apr 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    You may be paying close attention to your bank account, but you sure didn't do well on the company's site. Didn't it say that it's going to be autopayment? If you don't want to use autopay, then why did you sign up? And also, when you cancel, you also make some kind of a payment. So what are you so surprised about? Check the site again if you must and maybe you'll see whose fault it really is. Don't blame the company. You've been careless and it's all your fault.

    0 Votes
  • Ma
    Mark D Apr 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Didn't they do what they're just supposed to do? You applied for a loan, so that means you agreed to the terms and conditions of the company and the id theft protection plan. So they have every right to withdraw money from your account. Why, I had no complaints when I signed up for a deal with them. They are very helpful. I think you didn't read the terms and conditions and the disclaimer, that's why you have no idea why money is being withdrawn from your account.

    0 Votes

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