CB Cosmetic Surgery Ideal Image Complaints #182-201

Ideal Image review: Contract

Jesse_UT of Heber, US

Feb 21, 2022 3:25 pm UTC

On 12/23/21 I had a consultation for CoolSculpting done. During this 45 minute appointment with the provider, I applied for a loan through Ally Lending and signed a contract. I scheduled my first appointment which ended up being canceled by the provider, the second appointment was again cancelled by the provider. I decided at this time I would no longer have the procedure done and requested to cancel the loan through Ally. Ideal Image called me today, informing me that I owed the money to them whether I have the procedure completed or not. Craig Gentry was disrespectful and degrading as he informed me that they would take me to court if I did not pay this. It felt threatening, and I should not have to pay for services I no longer want and did not receive.

Desired outcome: I want the contract dropped and a refund

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Ideal Image phone numbers

+1 (800) 234-3325

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Aesthetics Consultant

+1 (800) 266-7883

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+1 (813) 286-8100

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+1 (813) 549-2299

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Center Consultant

+1 (724) 759-2620

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+1 (352) 375-2950

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support@idealimage.com

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1 North Dale Mabry Hwy, Tampa, Florida, 33609, United States

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