The complaint has been investigated and
resolved to the customer's satisfactionResolved IBD-Marketing — No refund - company is a rip off!
resolved to the customer's satisfaction
Was approached by IBD-Marketing and after several grillings from myself and my spouse and the assurance that we were guaranteed a FULL refund if our timeshare sold via another outlet, we agreed to them SENDING us a contract to review. They immediately charged our credit card $249, without receiving a signed contract back from us.
We then sold our unit through another on-line agency (For FREE!!!) and I have spent the last two weeks phoning and faxing these people trying to get refund status or any information at all. We are constantly getting a 'Mailbox Full' message and I have paid twice to fax the documentation to assure us a refund. They are ducking and hiding and I am positive they have caller ID, so that when IBD-Marketing see it is 'Us' again, they transfer us to some hokey 'Mailbox Full Message'.
At this point I do not care if I have to spend money to get a lawyer to get our money back - I am so ticked off at these losers I will do it anyway just to make IBD-Marketing live up to the TAPE-RECORDED promise they made in our phone conversation.