Menu
Write a review
File a complaint
HSN

HSN review: Supervisor abused her power and closed my entire family's HSN account!

S
Author of the review
3:47 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

So I ordered a item and have ordered another item in the near past. My husband and mother live in the same household so we all have the same address! My husband and mother opened up new accounts to take advantage of new customer coupon and they wanted the item they saw too. Anyway, they all have separate legitimate emails and legitimate credit cards. All 3 of us called to say we are legitimate and each placed the order. Grace [protected]) the rude employee at security just unilaterally canceled all 3 of our accounts and we basically banned from shopping at HSN. She claimed it was coupon abuse and that I should not have helped my husband on the computer. My husband has glaucoma and he is not as computer literate as I so I helped him but he still placed the order! Grace s allegedly a supervisor who refused to give us the name of her supervisor.
She closed my account and I was shocked as so was my husband and my mom. She is abused her power and abused us also!

Desired outcome: We want our accounts HSN accounts reinstated and the Grace, the staff needs to demoted for customer abuse!

0 comments
Add a comment

More HSN reviews & complaints

HSN - Innova out of business according to hsn, all ultrex warranty are not supported 202
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
HSN - misinformed re applying for hsn shopping card
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
HSN - poor quality
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
HSN - account assure
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all HSN reviews and complaints
  1. HSN Contacts

  2. HSN phone numbers
    Click up if you have successfully reached HSN by calling +1 (800) 284-5757 phone number 0 0 users reported that they have successfully reached HSN by calling +1 (800) 284-5757 phone number Click down if you have unsuccessfully reached HSN by calling +1 (800) 284-5757 phone number 0 0 users reported that they have UNsuccessfully reached HSN by calling +1 (800) 284-5757 phone number
    Call to Order 24/7
    Click up if you have successfully reached HSN by calling +1 (800) 933-2887 phone number 0 0 users reported that they have successfully reached HSN by calling +1 (800) 933-2887 phone number Click down if you have unsuccessfully reached HSN by calling +1 (800) 933-2887 phone number 0 0 users reported that they have UNsuccessfully reached HSN by calling +1 (800) 933-2887 phone number
    Customer Service — 8AM-1AM ET
    Click up if you have successfully reached HSN by calling +1 (800) 294-3900 phone number 0 0 users reported that they have successfully reached HSN by calling +1 (800) 294-3900 phone number Click down if you have unsuccessfully reached HSN by calling +1 (800) 294-3900 phone number 0 0 users reported that they have UNsuccessfully reached HSN by calling +1 (800) 294-3900 phone number
    7am-1am Eastern
    More phone numbers
  3. HSN emails
  4. HSN social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2026
  6. View all HSN contacts
HSN Category
HSN is ranked 40 among 1006 companies in the Online Shopping category