hoopla Digital review: Poor service
This review was chosen algorithmically as the most valued customer feedback.
Unfortunately, Hooplajust plain stinks. Forcing patrons to stay up past midnight to borrow content is beyond ridiculous! I suspect they are outsourced to overseas. This is what our librarian thought too. The app is below average and a disappointing experience. Library patrons deserve better. C'MON HOOPLA - WHAT'S YOUR PROBLEM? LIBBY APP IS SO MUCH BETTER !
Recommendation: Keep complaining to Hoopla and your local library. Sheer volume will make these bozos take notice.
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