CB Real Estate Services HomeRiver Group Complaints #2-21

HomeRiver Group review: 5064 Chaves Circle

Linda Doherty of US

Oct 02, 2025 1:54 pm UTC

Verified customer

Featured review

October 2, 2025 9:01 AM

Avoid Automatic Rent Payments — Unprofessional and Costly Mistake

I paid my rent on October 1, 2025 — $1,736.35 — only to have the same amount withdrawn again the very next day, October 2. This duplicate charge put my account into overdraft, and now I’m being told I have to wait 10 days just to request a refund. Not receive it — just request it.

This was entirely their error, yet I’m the one stuck dealing with overdraft fees and financial stress. No accountability, no urgency, and no empathy. I’m baffled that a company handling people’s homes and finances can operate with such carelessness.

DO NOT set up automatic rent payments. Protect yourself — this system is broken.

Claimed loss: I will add overdraft fees to each bill that I am charged for insufficient funds. of $35.00 NOT MY MISTAKE!!!!

Desired outcome: I want my funds to put back into my account today

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HomeRiver Group phone numbers

+1 (813) 600-5090

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Corporate

+1 (928) 855-0135

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Lake Havasu City, AZ

+1 (480) 970-1999

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Phoenix, AZ

+1 (855) 744-4268

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Little Rock, AR

+1 (916) 429-1205

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Sacramento, CA

+1 (719) 591-8500

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Colorado Springs, CO

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HomeRiver Group address

1719 NJ-10, Parsippany, New Jersey, 07054, United States

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