Menu
CB Employees HomeGoods 1444 E Golf Rd, Schaumburg, IL, 60173, US
HomeGoods company logo
HomeGoods
reviews & complaints
HomeGoods company logo

HomeGoods

1444 E Golf Rd, Schaumburg, IL, 60173, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:30 am - 9:30 pm
Tue
9:30 am - 9:30 pm
Wed
9:30 am - 9:30 pm
Thu
9:30 am - 9:30 pm
Fri
9:30 am - 9:30 pm
Sat
9:30 am - 9:30 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
A
9:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HomeGoods - The manager will is the problem

So I have been coming to this location in Schaumburg for years and I always had and have my little Pomeranian dog with me (service dog) he is always inside a bag on the shopping car and he is older so he doesn’t do anything but lays down and sleeping or sleepy most of the times, as usual I always have many many merchandise in my car I am a regular and I spent thousands in this store I can verify that at anytime with showing my tjmaxx rewards or history, so the new guy managing this store I don’t know him but I was in there tonight and went to the bathroom which I left my dog in his bag in the car and I hear this individual screaming at me like super loud saying to take my dog with me and I couldn’t beleive how rude and loud he was n felt like he was just trying to impressed some girls who were shooping there cuz he was out of control and I told him to be cool cuz my dog isn’t going to jumó out or anything he was sleepy and then he got louder and louder and I honestly was just really scared of his voice and got my dog and left all the merchandise I had and left and it’s really shame how I felt so good like my second home in this place and he ruined it big time and I don’t think I will ever go back if he is there at least, I need to speak to someone about this and to beleive me

By checking the cameras from 7:45pm to 8:30pm for the crazy manager that unfortunately is working instead of the last other one “Tim” which he was very nice and very proffesional totally different f to this new young guy that is the general manager in there, I’m not sure how this person got to this position it’s really really insane how this guy is a general manager, I will appreacite the reply as soon as possible to resolve this issue I don’t think losing a regular costumer for this and not having someone to be assisting the costumers who are always loyal to the bussiness. Thanks

Read full review of HomeGoods
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.