Menu
For Business Write a review File a complaint
CB Animals and Pets Review of Holiday Hound House
Holiday Hound House

Holiday Hound House review: Stay away from this Kennel 4

P
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I almost left my family animals with this lady and her husband due to a family emergency. They run a kennel out side behind there home. It was the most unsanitary kennel I have ever seen. Unsafe for any pet. The kenels are so tiny the larger dogs could not stand up. If I didn't know any better the man was drunk and it was only 11 AM. The owner is Deborah Mullen and they are located in Gilbert Arizona. Take my advise, don't leave your family pets with these people.

4 comments
Add a comment
M
M
Mischa Hepner
Send a message
Jun 18, 2007 9:17 am EDT

This is a WONDERFUL boarding facility. We are super picky about the care of our doggy family members and we have used this business for years. Just go to the website and see for yourself - kennels are large and extremely clean. Dogs get the run of an acre grass turn - out for exercise and all the extras are available. Our girls LOVE to go see Debbie.

Also, this facility is endorsed by one of the top dog trainers in the valley and she even conducts classes there. Everyone in the classes is always very impressed by the facility and by Debbie and Mike. They are absolutely reliable and run a top-notch facility.

S
S
scott
Send a message
Jul 26, 2007 8:05 pm EDT

We all have our own opinions. They are being investigated for many many things. The truth will come out.

J
J
Jessica T.
Phoenix, US
Send a message
May 11, 2010 4:48 pm EDT

I have NO idea why the commenter would say the kennels are tiny and filthy. The kennels come in 3 sizes, small-medium-large. I have an Akita who is quite comfortable in the medium size kennel - the large looks like St. Bernard size. The kennels also each have a doggie door to the outside for additional room. As noted in the comment above, the dogs have run of an acre field, which is separated into parts (but can be opened) in case some larger/smaller dogs don't get along well. The facility was among the cleanest I've seen (veterninarian's kennels notwithstanding), so I'm guessing the reveiwer thinks anything smelling of animals is unsanitary. For the record, I disagree wholeheartedly with her review.

I truly don't understand it. Hopefully, this helps anyone thinking of using Auntie Deb's kennel.

B
B
Bailey D.
Scottsdale, US
Send a message
Aug 28, 2014 4:15 pm EDT

I actually have been using this kennel for quite some time and find this complaint comical. It is so ridiculously ludicrous and false I don't know how any one could believe it. First off how do you almost leave your dog somewhere that makes no sense. Also the kennels are so small the larger dogs cannot stand up? Are you kidding how would they get them in the run in the first place then? Also the runs are 4 feet by 5 feet for a standard and 4 ft by 8 feet for a large and the kennel extends to the ceiling so obviously this person is either confused or has a vendetta against Deb. Check out the actual facilities website they have pictures of what the runs look like to back up what I'm saying. They also give tours to see the facility before you decide to board and see in person for yourself.